FSJ ShoesReviews of fsjshoes.com

Beautiful heels! Bought these shoes for my wedding. The first pair was a little big but they were happy to send me a new size that fit me perfectly. The shoes are so comfortable and well made.

I ordered a pair of shoes without realizing they were too high. Although the quality was excellent, they were so tall that I couldn’t wear them. I sent an email asking if I could return them, and not only were they incredibly kind and allowed me to choose another pair with a lower heel, but they also gifted me the first pair (the ones I couldn’t wear). Their customer service is truly A+, and at least those first shoes I received were beautiful, with excellent craftsmanship and materials (too bad they were too high for me). I will update this review as soon as I receive the second pair, though I’m sure they will be perfect this time. Thank you so much for everything!

Received the shoes I ordered and these didn't fit. They sent a new ones and these were perfect. They didn't charged anything else for the new ones and I didn't have to ship back the old ones so, I'll donate them. The only thing is that it takes ages for support to answer a message but they do so.

The breathtaking and legendary styles, shoes fit like a glove.

I have been a loyal customer for more than 5 years or even more. The customer care are very friendly and responsive. Love my heels and only buy at FSJ shoes.

I ordered cowboy boots for my daughter. She has slender feet and is vegan, so we needed customization AND non-leather boots. After we ordered, we received the tracking but they never arrived. When I contacted the company, specifically Xueqin Fu (who helped me with the customization and sizing for my daughter's feet), she or he was very responsive and had a new pair sent immediately via DHL. They turned out gorgeous AND they fit my daughter perfectly. I was nervous about the sizing, but I followed the sizing guidelines to the tee and asked Xueqin's opinion along the way. It was a long wait but worth it!

FSJ responded to my inquiry about upgrading my order to custom immediately and took the initiative to send me the link to directly make it possible. In addition, I received a quick acknowledgement that the payment was received and that the shoe maker was informed about the upgrade. FSJ is efficient and extremely helpful in taking care of concerns and questions regarding orders. I’m looking forward to receiving my beautiful pair of shoes.

The website is easy to navigate, and the selection of footwear is extensive. You are guaranteed to find something to fit your style