Fry's Food and DrugReviews of frysfood.com

I go to the grocery store in Eagle Mountain still early @ 7:30pm they don’t have anyone checking you out but you have 4 employees laughing and doing nothing. In the mean time I am doing their job. This is truly ridiculous that these young people are lazy.

I went to the Fry's at Rita Ranch to get chuck roast, which was on sale and a bag of Cara Cara oranges because they were only $2.69 with the digital coupon. I absolutely hate their app because unlike Safeway's app, this one doesn't allow you to actually clip the coupon, it just says this: Save Deal to List. What does that mean??? I clicked on that assuming that would do the trick, but alas no. Also, they had navel oranges and one other kind in the same bin, all packaged the same. I grabbed a bag of navel oranges, not realizing that and of course at the self checkout, it rang up full price. I had to go back to produce, find the Cara Caras and try again. I ended up at the customer (lack of) service desk and the young lady behind the counter couldn't figure it out either. Finally another woman came over and I guess she simply deducted $2.30 from my purchase in order to give me the correct price of $2.69. I stood at the service desk for 15 minutes for 2 bucks. Ridiculous! I told her I'll never shop there again and I don't know why I even went in there this time as there is a problem9 times out of 10. Their app is a nightmare and their prices are very high. Also their employees are not friendly or approachable. The young lady at the service desk was friendly, I must say and she told me she hates their app too. Who could blame her??

I've complained about the same thing before. Your store at 91st Ave. and Union Hills in Peoria hires a bunch of misogynists. Obviously you don't train them to be aware of their own prejudices. I gave your store a second chance due to the location being close. Tonight's version was about your empty milk shelves between 8 and 8:30 p.m. I came to the store for plant milk that is not flavored vanilla, not oat milk, not chocolate or any other flavor. I like Silk regular flavor milk Or Blue Diamond. Or Simple Truth. Your shelves were sold out again, always later in the evening, so it's not like today was different than any other time I've been inconvenienced by your empty shelves. Clearly your store does not keep up with the demands, or else they would be stocked. I work and cannot get there early in the day. After finding someone who was willing to help, he went back there and said it was not to be found in the pallets still sitting there unopened. A 6' tall man with glasses and dark hair who I've seen there many times before told me that the pallets were there for the night staff who hadn't arrived yet. He found something that was not the correct product. It was that "parental" type of "NO" that did it for me. I went to the store for milk and left with none. I'm so tired of being patient and waiting for you to catch up to the fact that we are half of the population and that your store's misogyny looks out of date and out of place in this day in age. You are nothing like Ralph's where I shopped for many years before moving to Arizona. Your store absolutely sucks, and I'll only go in there now for one or two things on my way home, and only if no other store is open. You have no intention of accomodating your shopper's needs, or adjusting your employee's schedules to accomodate the demands. So, advertise heavily to your male customers who have nothing to worry about. I'm sick of complaining. I really am worn out from this fiasco you put me through. I'm just leaving for good.

Your app is very hard to use. Your in store price signs say low low prices. You are a liar. A head of lettuce is a $1.39 for crap. You should be ashamed of yourself for screwing over fellow Americans. Tariffs or not. Thank you for bending us fellow Americans or non Americans over and shoving it straight up our butts. Your app sucks and so does your store prices . All i see is one star reviews. Good job kroger???????!!!!!!

I have re-occurring issue shopping online at Fry’s. The shoppers are super nice and usually no complaints about the products except they are now holding two amounts when you order online. The first amount is from the original order you place. After they shop depending on items not available or the cost of items by the pound could fluctuate a few dollars more or less. It used to be that when you picked up your order the actual amount would clear on your bank and the difference in price would be held. It could be between 3 to 10 dollars which is ok. I average $180-200 per week. It has been their practice in the last couple of months where they clear one amount and hold the other entire amount, not the difference in price. I have no access to those $200 and they say it would go away 5-7 business day. I’m not ok with that. I contacted my bank and the person who helped said they have been having this complain with Fry’s. No other store where I shop does this and no one, not even the corporate office has helped or called/ email me back to let me know is and how they’re going to solve it. They have their hands in your bank account and will not do anything to fix it.

I shopped at Frys Food on 555 E Grant RD Tucson, AZ 85705I have to say that there is a woman who works there, she is very tall and fat and also unpleasant, she told me this, go what are you waiting for and in a rude tone, in my 25 years in America I have never experienced it like that, just because I let her go in front of me, that person works at that Fry's, she had no reason to behave like that, when I was leaving she stopped and looked at me and said get lost, go what are you waiting for, then I told her, what you are doing and how you are talking, you are shouting at me, it is based on hatred for how I look and the color of my skin.., I called the Manager of that Fry's facility, and told him who it was, he knew and he just said good that you told me that, in my opinion I hope that person gets fired.. I am sure that she has done more of that in the future and in the jobs where she works. We don't need such people around us. We are consumers, and we leave money there for them to get paid for what they do.

I would give it zero stars if I could. The stupid thing will not work. Click on sale items and then get ripped off when you still get charged the regular price. Then good luck getting help from the cashier's standing there sucking their thumbs. .

Recently took 3 surveys asking them to contact me about an item that was out of stock. Heard back the 1st time stating the item would be restocked- it was once. Then again unavailable the last 2 times. Poor management and communication. Store #520-885-3547