Sandra
Very good customer service, professional and kind staff
My order got a bit mixed up but when I wrote to the company, within an hour they had put a new order through and I'm waiting for my lovely products now. Really good communication throughout, quick and easy. I'm very grateful for how quickly and well they acted. Everyone can make a mistake and the company dealt with it extremely professionally.
Response from Froya OrganicsApr 8, 2026
Hey Sandra! Thank you for being so understanding about the mix up. You're absolutely right, mistakes happen, and what matters is how they get handled. I'm so glad we could get a new order out to you within the hour. That's the kind of response time we always aim for. Really appreciate you sharing this 🙌 All the best, Tobias @ Frøya



