Tera G.
A++ Customer Service Experience
WOW, I work at Chewy Pharmacy as a manager of an escalations customer service team. I know how important customer service is. I reached out due my own mishap - typo in my email address when creating my order and Autoship account. I reached out cause I had no idea and was concerned I'd not received order confirmation. I got a super speedy response and resolution. Great job, keep it up. So excited to try my new skin care once it's received. - Tera G.
Response from Froya OrganicsApr 3, 2026
Hey Tera! Coming from someone who manages customer service escalations for a living, this means SO much to us. You know better than anyone how much good support matters, so the fact that you gave us an A++ is incredible. Glad we could sort out the email typo quickly for you! Hope you love the products once they arrive. I think you're in for a treat 🔥 All the best, Tobias @ Frøya



