Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Laura
Oct 13, 2025
Wonderful customer support
Wonderful customer support! I wasn't expecting a reply right away with it being a long weekend, but someone got back to me right away with a link to take care of the address change I needed to do. I was worried since I have a subscription and I didn't want it to go to the wrong address.
Response from Froya OrganicsMar 30, 2026
Hey Laura! We know how stressful it can be worrying about a subscription going to the wrong address, so glad we could jump on that quickly for you, even over the long weekend. That's what we're here for! Excited to keep delivering for you. All the best, Tobias @ Frøya
Report
Dorothy A.
Oct 13, 2025
Perfect
Perfect! Quick response and took care of my request without a delay. Thanks
Response from Froya OrganicsMar 30, 2026
Hey Dorothy! Quick and no delay is what we're all about. Thank you for the kind words! All the best, Tobias @ Frøya
Report
Linda
Oct 13, 2025
I needed to skip a month and I waited…
I needed to skip a month and I waited to the last minute to cancel. But they did it anyway. Thank you!! I love your products!
Response from Froya OrganicsMar 30, 2026
Hey Linda! Of course, we always want to make it easy and flexible for you. Life happens! So glad we could help even at the last minute. And so happy you love the products 🙌 All the best, Tobias @ Frøya
Report
Kate B.
Oct 13, 2025
Great customer service
I have loved this company's products for a while now, but found that one of the items I was subscribed to wasn't working as well for me. My subscription order was placed after I missed the notification that it was coming up. I emailed the company to see if it was possible to cancel it, and they were very kind and efficient in helping me out.
Response from Froya OrganicsMar 30, 2026
Thank you so much, Kate! We totally get that not every product works for everyone, and we never want you to feel stuck. So glad the team could step in and sort things out for you. We appreciate your loyalty and hope we can keep earning it! All the best, Tobias @ Frøya
Report
Irina C.
Oct 13, 2025
Outstanding customer support
I issued the same order twice, by mistake. The customer support team took care of it promptly, cancelled the duplicated order and refunded the money. They took immediate action and solved the problem without additional questions asked. It feels great when you're working with very professional people, thank you for the great job!
Response from Froya OrganicsMar 30, 2026
Irina, thank you for this! Mistakes happen, and we're just glad we could get it sorted fast with no hassle. That's how it should be. We really appreciate you calling our team professional, that means the world to us. All the best, Tobias @ Frøya
Report
jia A.
Oct 13, 2025
Extremely prompt and answered my…
Extremely prompt and answered my questions right away.
Response from Froya OrganicsMar 30, 2026
Thank you for the review! Prompt answers are what we strive for. We're here whenever you need us. All the best, Tobias @ Frøya
Report
Ms. Tracey H.
Oct 13, 2025
Excellent customer service
I had to cancel an order at the last minute, they were very accommodating and did it quickly with no questions asked… great service.
Response from Froya OrganicsMar 30, 2026
Hey Tracey! We always want to make cancellations as painless as possible. No questions, no hassle. Glad it was a smooth experience for you. Thank you for the kind review! All the best, Tobias @ Frøya
Report
Karen F.
Oct 11, 2025
Great products as well as great service!!
Products are really nourishing and my dry skin is drinking it up! Also just asked to move back an order and thought it might be too late but they did it and responded on the same day! Amazing service— thanks Froya!
Response from Froya OrganicsMar 30, 2026
Karen, so happy the products are working wonders for your dry skin!! And glad we could get your order moved back same day. We never want you to feel like it's too late to reach out. Thanks for the love, it really means a lot to us. All the best, Tobias @ Frøya
Report