Froya OrganicsReviews of froyaorganics.com

I already knew the products were amazing, from experience, but I just had my first interaction with customer support. And I have to say, that they went above and beyond in helping me. I sent an email late on Friday night, and instantly received an auto response that stated their hours Mon. - Fri. and that they would get back to me as soon as they could during business hours. My inquiry was a bit time sensitive, as I had a subscription order currently being processed, yet I was about to leave for 6 months, and needed my order sent to a completely different state. And to my pleasant surprise, I received a personalized email, from a caring human, on Saturday morning stating that they were sending my request to the warehouse. And on Sun. morning, I received confirmation that they were able to catch the package and re-address it to the new destination. This all happened on the weekend when they are technically ‘closed’ and ‘not reachable’. As I said before, I already knew the products were amazing, but what a heart warming feeling, (especially these days) to be so warmly cared for and communicated with! As I said… Above & Beyond!!! Thank you so much Froya! Kristin H

Costumer service rep was professional and efficient.

The Froya cs team member answered my question and got a replacement order on its way because my initial order was lost by my local post office ! Kind and knowledgeable. Thank you much :)

The company helped me swiftly and politely with an issue I had with an order I thought I had skipped still being sent to me. Their products are great and their customer service quite good.

I could not get my 20% off coupon to work. Customer service took the time to try the code, verify it worked, helped track down and cancel my order so I could reorder with 20% off. Which I did. They were very prompt and helpful.

Amazing customer service - very courteous and fast with helping me with my order. Love the skincare products!

I have been very happy with Froya Organics products and will never be without them. Their customer service I received during a mixup I inadvertently caused over dueling subscriptions has been exemplary with speedy resolution and always pleasant interactions. I am extremely pleased with this company, their amazing products and their first-rate customer service and attention. Customer for life!

After receiving my Froya products I enjoyed the Froya masterclass. Each day for five days great information arrived via email. I learned more about my Froya products along with the sad truth about ALL the money I've spent on harsh skincare and the time I wasted layering them on my skin. It took about three minutes each day to engage with the emailed information. Im so glad I did!!