Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Jennifer D.
My CS representative was very personable and resolved my issue with my subscription.
Response from Froya OrganicsMar 20, 2026
Jennifer, thank you for sharing this! We'll definitely pass the kind words along to our CS team. Making sure every interaction feels personal and actually helpful is something we really care about. Glad we got your subscription sorted out! All the best, Tobias @ Frøya
Jennifer I.
Amazing customer service! I had an immediate response and a resolution within about 15 minutes. This is the best customer service that I’ve experienced for a long time!
Response from Froya OrganicsMar 17, 2026
15 minutes? That's the kind of speed we love!! So happy we could help and that it was a great experience for you. Thank you for sharing this, it means a lot to the whole team. All the best, Tobias @ Frøya
Melisnur Ş.
They were very quick to respond and resolve my problem.
Response from Froya OrganicsMar 17, 2026
Thank you so much, Melisnur! Quick responses are something we really pride ourselves on. Glad we could sort things out for you. All the best, Tobias @ Frøya
Sarah K.
I received Master Classes 1,2 and 4, but not 3. I contacted the service team and was able to get the link to view class 3. Very nice and helpful! Sarah E King
Response from Froya OrganicsMar 17, 2026
Hey Sarah! Oh no, sorry about the missing Master Class link. So glad the team got that sorted for you quickly though. Hope you're enjoying all the classes now! 🙌 All the best, Tobias @ Frøya
Ashley H.
The ingredients and overall product are high quality. However, After 60 days this product was not for me. I am leaving this review for the customer service - this company did not fight me to cancel my subscription. They asked thorough questions and responded (in 1 day!) with a cancellation of my subscription and refund of what I had paid to date. This was beyond what I asked and expected! Highest respect for the company and mission.
Response from Froya OrganicsMar 17, 2026
Ashley, wow. This review really means a lot to us. Even though the product wasn't the right match for you, the fact that you took time to share your experience with our customer service is incredibly generous. We never want anyone to feel trapped in a subscription, and processing cancellations and refunds quickly is just the right thing to do. We appreciate you giving us a chance and wish you all the best! All the best, Tobias @ Frøya
Carol
I had a billing issue and it was resolved within the hour. Communication was prompt. It was the best customer service I’ve ever experienced.
Response from Froya OrganicsMar 15, 2026
Carol, wow. The best customer service you've ever experienced? That honestly means SO much to us. Sorry about the billing hiccup, but glad we could get it sorted within the hour. Quick and clear communication is something we really prioritize. Thank you for this!! All the best, Tobias @ Frøya
Traci J.
Great customer service! My issue was resolved promptly!
Response from Froya OrganicsMar 15, 2026
Traci, thank you! Glad we could get your issue sorted quickly. That's always what we aim for. Appreciate you taking the time to share 😊 All the best, Tobias @ Frøya
Kelly
I needed a change of address as I had simply autofilled thinking I could change the address prior to payment....ooops nope. I contacted customer service and they had it fixed in no time! very nice.
Response from Froya OrganicsMar 15, 2026
Hei Kelly! Ha, those autofill moments can be tricky. Really glad the team got your address sorted so quickly for you. No stress needed! Thanks for the kind review. All the best, Tobias @ Frøya
