Suzann
False advertising
Not happy with the product at all - waxy feel and unpleasant small. The company only allows a 14-day window for returns. I asked about their stated 60-day money-back guarantee, and I was provided with a long list of hoops to jump through in order to get that. Very disappointed overall
Response from Froya OrganicsDec 10, 2025
Hi Suzann, I’m truly sorry to hear that you had this experience... the last thing we ever want is for you to feel disappointed with Frøya Organics, and I genuinely appreciate you taking the time to share your feedback. Just to clarify, our 60-day money-back guarantee is designed to give you enough time to properly try the product and fairly assess whether it works for you. These policies are meant to protect you, never to make things harder and we’re always happy to review situations case by case with care and understanding. Please remember our support channel is always open for you. I would truly appreciate the opportunity to personally review your case, so please feel free to email me at [email protected] with your order number and I’ll do my very best to help you. 💛 Warm regards, Erikah Customer Support – Frøya Organics