Louise B.
Ordered the kit for mature skin..horrible!
Ordered the kit for mature skin using the subscription option to save some money. Not only didn’t it help, but I ended up with more wrinkles then when I started. I tried to cancel my subscription but wasn’t “allowed” to until I received my 2nd kit in the subscription. Disgusting company!!! Taking advantage of people.
Response from Froya OrganicsJan 17, 2026
Hei Louise, Thank you for taking the time to share your feedback, we’re truly sorry to hear you feel this way. After reviewing your account, we can confirm that our team assisted you with your concerns already mid last year, and your subscription was cancelled as requested at that time. We always aim to make subscription changes (including cancellation) clear and accessible, and we’re sorry if anything felt confusing at the time. Regarding your comment about increased wrinkles: Please note that our formulas are made with natural oils and botanicals, and they do not include ingredients known to cause wrinkles. That said, we know every skin type reacts differently, and for some customers, certain oils can feel too rich or may simply not be the right match , especially depending on skin barrier condition and climate. Warm regards, Erikah



