Diane
Super efficient customer support
I’m yet to receive my first order, but am already impressed with the customer support who I contacted to see if they could help with a delivery delay (my parcel was stuck in transit for 9 days and I couldn’t get details about the reason out of the carrier tracking website or contact them to find out what was going on). One day after I contacted Froya customer support, the situation was unblocked, my order arrived in the destination country and is expected to be delivered imminently! I really look forward to trying the products - I have read so many positive reviews!
Response from Froya OrganicsFeb 14, 2026
Hey Diane! So glad our team could help get that delivery sorted out for you. Parcel delays are so frustrating and we always do everything we can to track things down and get them moving. Happy to hear it arrived and can't wait for you to try the products! Thanks for the kind words 😊 All the best, Tobias @ Frøya



