Froya OrganicsReviews of froyaorganics.com

Response from Froya OrganicsFeb 14, 2026

Diane, thank you for this. We're sorry the products weren't the right fit for your skin, but we're really glad the cancellation and refund process felt smooth and fair. Integrity is at the core of everything we do, so hearing you highlight that specifically means a lot. We wish you the best with your skincare journey! All the best, Tobias @ Frøya

Response from Froya OrganicsFeb 14, 2026

Susan, thank you for giving us a try and for being so understanding! We're sorry it wasn't the right time for your skin, but glad the refund was quick and easy. We'd love to welcome you back whenever you're ready to give it another go. Wishing you a speedy recovery from the prickly skin! All the best, Tobias @ Frøya

Response from Froya OrganicsFeb 14, 2026

Melanie, wow!! "Fully converted" and "this is the standard" just gave us goosebumps. You totally get it. Real, concentrated, natural ingredients with no filler. That's what makes the difference and we're so glad your skin is feeling it. Thank you for recommending us to the people around you, that means everything 🙌 All the best, Tobias @ Frøya

Response from Froya OrganicsFeb 14, 2026

Glad the return process was smooth for you, Sarah! We want every part of the experience to be easy, even returns. Thanks for sharing! All the best, Tobias @ Frøya

Response from Froya OrganicsFeb 7, 2026

Hi Fazy, Thank you for taking the time to share your experience. I’m really sorry to hear that both the product and the overall process felt disappointing for you. Regarding the day cream, the tint you mentioned can sometimes appear if too much product is applied. Our formulas are very concentrated, so a thin layer is usually enough. When used sparingly and allowed to absorb fully, it should blend naturally into the skin. About the subscription, customers are never locked in automatically. Subscriptions are only activated when selected during checkout to access a discounted price. While our order confirmation email includes a link where subscriptions can be managed at any time, I understand that in the moment this can still be missed, and I can see how that would feel upsetting. I’d really appreciate the opportunity to look into your order personally and help properly, whether that’s offering guidance or reviewing your case further. Please feel free to reach out to us directly at [email protected] , and I’ll make sure this is handled with care. Kind regards, Erikah Customer Support Manager Frøya Organics

Response from Froya OrganicsFeb 14, 2026

Hey Sumerlin! Only one week and already softer skin? That's awesome! And yes, we made sure the products smell great without being overpowering, and that non-greasy finish is so important. Enjoy the journey, it just keeps getting better! All the best, Tobias @ Frøya

Response from Froya OrganicsFeb 6, 2026

Hei Diane, thank you for letting us know. We’d like to look into this as soon as possible. Could you please send us a screenshot showing the price displayed before clicking to buy and the price shown at checkout? can you please send me to [email protected] Once we have it, we’ll review it right away. Thank you so much Eri Frøya Organics

Response from Froya OrganicsFeb 7, 2026

Hei Tina, I’m truly sorry to read this and understand how frustrating this situation must have felt, especially after waiting so long for help. I want to reassure you that your case has now been reviewed and handled by a real member of our support team. We identified an issue that prevented your earlier messages from being properly escalated, which unfortunately caused the delay and I sincerely apologize for that. Please know this is not the experience we want for our customers. You’re now in contact with a real agent, and your case has been addressed with care to ensure everything is resolved properly. If you need anything further, you can always reach us directly at [email protected], where our team is available to assist you. Thank you for your patience, and again, I’m very sorry for the experience you had. Erikah Customer Support Manager Frøya Organics