Sarah
Very pleased after being disappointed
I had an awful experience with a few of the employees at Froya Organics. I did not want $200 worth of products and they refused to refund any unopened package. Then I was contacted by Erikah from their company. She is terrific. She completely took care of me and helped me get 100% refunded. She has excellent customer service skills and I hope the company realizes this and takes good care of her. I'm not satisfied with the product, but the customer service was great.
Response from Froya OrganicsMar 22, 2026
Hi Sarah, Following up here, we shared all the necessary information with you yesterday so we can move this forward together. We completely understand how frustrating this situation has felt, especially after your previous experience, and we really appreciate the chance to review your case more carefully. If you need anything else along the way, we’re here to help. Erikah