Sophie L.
I would have given no stars
I would have given no stars, it did nothing for my skin, very greasy, smells horrible. I contacted the company to say how disappointed I was they email me back to say warm up product to make it go on smoother, how does that help with something that is greasy, didn't make any sense. Plus it's very expensive for what it is. I will never purchase anything from this company again.
Response from Froya OrganicsMar 24, 2026
Hi Sophie, We’re really sorry to hear about your experience, your frustration is completely understandable. This is not the experience we want anyone to have with our products. We also understand that skincare is very personal. While some people love the rich, nourishing feel of balms, others may find that texture doesn’t suit their preferences and that’s completely valid. We also want to reassure you that we don’t use added fragrances; any scent comes naturally from the active botanical ingredients in the formula. We’ll be reaching out to you directly to better understand what happened and to help clarify the situation. Please don’t worry, we’ll do our best to make this right. Kind regards, Eri CS manager