Michele
Great Products AND Great Customer Service
I decided to give Froya Organics face balm and hair & scalp sets a try. My package arrived quickly but the shampoo bottle was damaged and a significant amount had leaked out. I contacted customer service and the response was prompt and helpful. They offered to ship out a replacement shampoo the same day! I was half expecting to be ghosted because I found this company on social media. Not only was the service fantastic but thus far I’ve used the face balm set for three days and my skin looks and feels amazing. I will be ordering more.
Response from Froya OrganicsApr 23, 2026
Michele, this review genuinely made my day!! Not ghosted, same-day replacement, and now skin that looks and feels amazing after three days. That's the whole journey right there. A damaged bottle arriving is never okay and the team did right by you. So glad you're ordering more! All the best, Tobias @ Frøya



