Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

CORTI
Apr 20, 2026
When I first bought the products I had…
When I first bought the products I had absolutely no idea that I had submitted to a monthly subscription of products . It was not clear at all and when I received the billing it was out of the blue. I wrote to froya costumer care too complain about it and they were extremely fast on the replay and efficient on the cancellation of the order and refund. I will by again in the future and will be extremely careful abito everything that is written.
Response from Froya OrganicsApr 27, 2026
Thank you for being so honest about your experience and for giving us 5 stars despite the subscription confusion!! You're completely right that it should have been clearer upfront, and we appreciate that feedback. So glad our team jumped on it fast and got everything sorted for you. Can't wait to see you back in the future! All the best, Tobias @ Frøya
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Roz
Apr 20, 2026
I reached out to customer services as I…
I reached out to customer services as I hadn’t received my order from March. It was investigated straight away and I was informed it had been returned. I was offered a redelivery or a refund. I chose a refund and this was organised within minutes. Although my products didn’t arrive I was impressed and pleased with the efficiency, empathy and care shown by AR. You are a credit to the company
Response from Froya OrganicsApr 27, 2026
Roz, I'm so sorry your products didn't arrive, but so glad AR was there to handle it the right way!! Efficiency, empathy, and a quick resolution, that's exactly the standard we hold our team to. And I'll absolutely pass this on to AR. That kind of shout-out means a lot. Thank you for being so gracious about it!! All the best, Tobias @ Frøya
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Hannah F.
Apr 20, 2026
I had accidentally placed an order when…
I had accidentally placed an order when I had actually meant to skip it this month. I quickly realized my mistake and contacted their customer service right away. They were very kind and answered quickly. I was able to get this order canceled and I look forward to ordering from the in the future. Really love this company and their products!
Response from Froya OrganicsApr 24, 2026
Hey Hannah! Mistakes happen and that's exactly what our team is there for. So glad they could get it sorted quickly and that you felt well taken care of. We can't wait for when you do order and get to try the products for real!! All the best, Tobias @ Frøya
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Dr.med. Gwendoline F.
Apr 20, 2026
nice support
Great support thank you
Response from Froya OrganicsApr 22, 2026
Thank you so much! Really appreciate you taking the time to say that. We're always here if you need anything! All the best, Tobias @ Frøya
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D. B.
Apr 20, 2026
It’s so nice
It’s so nice. It disappears into your skin and has made such a difference in my 65 year old skin.
Response from Froya OrganicsApr 22, 2026
This is so wonderful to read!! Disappearing into the skin is exactly what we design for, and hearing it's making a real difference for you is just the best. Thank you so much for sharing this! All the best, Tobias @ Frøya
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Yulia P.
Apr 20, 2026
Jason from customer support promptly…
Jason from customer support promptly helped me to cancel an order which I placed by mistake.
Response from Froya OrganicsApr 22, 2026
Hey there! Jason is great at this, so glad he could jump in and get that sorted for you quickly. Mistakes happen and we're always happy to help! Thank you, Yulia! All the best, Tobias @ Frøya
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Angie G.
Apr 20, 2026
Great customer service From Jason again…
Great customer service From Jason again at Froya
Response from Froya OrganicsApr 22, 2026
Again!! That makes us so happy. Jason is a star and it's great to hear you've had a consistently great experience with him. Thank you for coming back and for taking the time to say so!! 🙌 All the best, Tobias @ Frøya
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Joanne S.
Apr 20, 2026
So far so good!
I have been using this product for 3 weeks and so far have been very satisfied. Enough so to see what consistency will bring me. The company is very responsive to questions and forthcoming with great information for a simple skincare plan.
Response from Froya OrganicsApr 22, 2026
Three weeks in and already feeling the results, that's so exciting, Joanne!! And you're absolutely right, consistency is where the magic really happens. We're always here for any questions along the way. Can't wait for you to see where this goes! All the best, Tobias @ Frøya
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