Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Christa B.
Apr 30, 2026
Excellent customer service
I had product delivered that had been damaged in shipping. The customer care with Froya responded extremely promptly and were able to resolve my issue quickly and efficiently. So appreciated! The products are amazing!
Response from Froya OrganicsMay 9, 2026
Hi Christa! Sorry your delivery showed up damaged, that's frustrating. Really glad we could resolve it quickly though. And so happy to hear the products themselves are landing well!! Thanks for taking the time to share all of it 😊 All the best, Tobias @ Frøya
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Johanna
Apr 30, 2026
Still waiting for either the product or a refund!!!!
Spent over a £100 on various items - nothing arrived, no one replied to any emails requesting delivery information and no one responded to any social media messages - terrible customer service. Its been almost a month now and I've yet to receive the product, a refund or in fact any replies to any of my attempts to contact them.
Response from Froya OrganicsMay 3, 2026
Hi Johanna, I’m really sorry to hear about your experience. I completely understand how frustrating this must be. Could you please accept sharing your details here or send us a direct message so I can locate your order? We’re currently experiencing some issues receiving certain emails, and I’m concerned yours may be one of the ones that didn’t come through. Rest assured, I’ll personally look into this and we’ll get it resolved together as quickly as possible. Thank you for your patience. I’m here to help. Eri
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Danica R.
Apr 30, 2026
Buyer Beware
I decided to try the products after seeing numerous ads on social media, and as someone who tries to go all natural, I was excited about trying them. I've now received two shipments. Cannot say I see much difference in my skin. They offer a 60 day money back guarantee, however when I attempt to claim the guarantee, the website says I must wait a full 60 days. It's been 80+ days. I've tried multiple times and it's always the same message, leading me to wonder if there's such a guarantee. Also, I received emails stating I would receive a free gift with my orders and neither order contained a gift. I reached out to customer service and they responded saying my orders didn't qualify for any free gifts and that they're out if their gifts anyways. This is horrible customer service. I requested my account be canceled immediately. RESPONSE TO FROYA ORGANICS REPLY: I have TWO emails stating I qualified for free gifts. I made multiple attempts to file a guarantee claim 80+ days after using the products, so obviously that's beyond the 60 day requirement.
Response from Froya OrganicsMay 4, 2026
Hello Danica, We’ve reviewed your order and can confirm that no free gifts were included at the time of purchase. However, please don’t worry, this is something we can absolutely look into and resolve for you. Regarding the 60-day money-back guarantee, it is designed to allow continuous use of the product for the full 60 days, so you can properly evaluate the results. Once that period has been completed, you are welcome to submit a refund request if the product did not meet your expectations. We would really appreciate the opportunity to review your case in detail and assist you further. Kind regards, Customer Support Manager
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Lucy T.
Apr 30, 2026
Frøya
I’ve only just started with these products but already I can see a significant difference. The ultra cleanse facial scrub is incredible. I don’t think I’ll be cancelling my subscription but upping it. I just wish they would develop a body moisturiser too. Wonderful products can’t wait to see what happens in the next coming weeks.
Response from Froya OrganicsMay 9, 2026
Lucy!! Significant difference already and you're upping the subscription instead of cancelling?? That's the best news. The Ultra Cleanse really is something else, isn't it 🔥 And noted on the body moisturiser, you're definitely not the first to ask, our team will be excited to hear this. Excited to see what the next few weeks bring for you! All the best, Tobias @ Frøya
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Patricia Cercas C.
Apr 30, 2026
Great customer care assistance!
Great customer care assistance!
Response from Froya OrganicsMay 9, 2026
¡Hola Patricia! Thank you so much, our team will be so happy to hear this 😊 All the best, Tobias @ Frøya
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Tara B.
Apr 30, 2026
Customer service was very helpful in…
Customer service was very helpful in helping me get a refund for my products that I am not able to use.
Response from Froya OrganicsMay 9, 2026
Hey Tara, sorry the products didn't end up working out for you, but really glad we could get your refund sorted without any hassle. That's how it should be every time. Thanks for the kind review! All the best, Tobias @ Frøya
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Mateja B.
Apr 30, 2026
Customer very friendly
Customer very friendly, fast and with no complication you resolved my issue.
Response from Froya OrganicsMay 9, 2026
Hi Mateja! Friendly, fast, no complications, that's the trifecta. Thanks so much for sharing 🙌 All the best, Tobias @ Frøya
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Mirjana F.
Apr 30, 2026
Magic wrinkle eraser two weeks in
I've only been using the Magic wrinkle eraser night balm for a couple of weeks now and, while it's not erasing existing wrinkles yet, nor am I really expecting it to, I feel like it's the first cream in the last ten years that actually gets beyond just the surface of my skin.
Response from Froya OrganicsMay 9, 2026
Mirjana!! "First cream in ten years that gets beyond the surface", that's such a powerful thing to read. We work hard to make sure these formulas actually do something underneath, not just sit on top, so this means a lot. Excited to hear how the next month or two go for you! All the best, Tobias @ Frøya
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