Zaira F.
very helpful
very helpful
Response from Froya OrganicsMay 14, 2026
Thank you so much, Zaira!! Means a lot 😊 All the best, Tobias @ Frøya

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Zaira F.
very helpful
Response from Froya OrganicsMay 14, 2026
Thank you so much, Zaira!! Means a lot 😊 All the best, Tobias @ Frøya
Carola T.
69 years old - since using your products every day since purchase I am finding any redness has gone and my wrinkles are less defined and my skin is plump and glowing - only such a tiny bit required - am really enjoying your products and the look of my skin Thank you Carola
Response from Froya OrganicsMay 13, 2026
Carola, this just made me smile so big!! Redness gone, wrinkles softening, skin plump and glowing? That is everything we hope our products can do. And yes, a little goes a long way which we love. Thank you for sharing this with us ✨ All the best, Tobias @ Frøya
Sarah M.
The night balm is great, my skin feels really soft and I am starting to thi k it has made a difference to my wrinkles.
Response from Froya OrganicsMay 13, 2026
Sarah, soft skin AND a difference to wrinkles?! That's the night balm doing exactly what we want it to. So glad it's working for you!! All the best, Tobias @ Frøya
Renee'
I had an issue with quantity I thought I had ordered. Emailed customer service and they responded quickly and got it turned around.
Response from Froya OrganicsMay 13, 2026
Hey Renee! Quantity mix-ups happen and we're always glad to turn them around quickly. Thanks so much for reaching out! All the best, Tobias @ Frøya
Ashleigh K.
My experience was great. I got to a person very quickly and they responded very fast back and forth. Made it easy for me and provided a solution that felt fair given the circumstances. It did not appear they had to wait around for approval whichw as really helpful to have someone who was armed with authority themselves to make the necessary decisions. I would recommend this product despite it not working for me.
Response from Froya OrganicsMay 13, 2026
Ashleigh, thank you for this thoughtful review!! We empower our team to make decisions on the spot for exactly this reason, no one wants to wait around. Really sorry the product didn't work for you personally, but means a lot that you'd still recommend us. We're here if you ever want to try anything else. All the best, Tobias @ Frøya
Karolyn L.
Ik had zo vaak de reclame op Instagram voorbij zien komen dat ik gisteren een potje heb besteld. Toen ik hier de ervaringen ging lezen schrok ik me rot. Iedereen waarschuwt voor een soort abonnement. Dus ik gelijk kijken in de bevestigingsmail en ja hoor! Blijkbaar heb ik ongemerkt accoord gegeven voor vervolg bestellingen. Direct gecanceld natuurlijk!! Wat een vervelende manier van handelen is dit. Bah!
Response from Froya OrganicsMay 12, 2026
Hi Karolyn, we’re sorry to hear this caused confusion. Our subscription option is completely optional and is offered as a benefit for customers who want the highest discount and the convenience of automatic recurring deliveries, so they don’t have to reorder every time manually. We always offer both options at checkout: a one-time purchase or a subscription plan. Customers who prefer a single purchase simply need to select the “One-Time Purchase” option before completing checkout. The subscription is not intended to be misleading or dishonest in any way, it’s a convenience feature many of our recurring customers enjoy, and it can also be managed, paused, or canceled at any time. If you have any questions, please feel free to contact us at [email protected] and we’ll be happy to clarify anything for you. Best, Frøya CS Manager
Tina J.
I have been trying to get a reply from this company for over 2 months as I didn’t want the supposed subscription I apparently signed up to and have asked to return the unopened products. No one has come back to me so far. Feels like a company that is happy to take your money (and they aren’t cheap) but won’t provide any customer service or support when you have questions or need to get hold of anyone. The products I used so far a) the day cream is very thick and orange and leave a bit of a tint on your skin b) the night cream is so greasy I wouldn’t recommend it c) the eye cream is similar to the day cream, orange tint. As I didn’t love the product I didn’t want another delivery but here we are with a bunch of unused crap product and no refund on the horizon as no one answers any emails. Order at own risk! Would not recommend. Edit: Yes, I’ve been emailing the help@ email address on 19th March, 20th March, 6th of April and 20th of April. No response. My subscription number was 93189833071 and I’m still waiting to hear if I can return this box of products I don’t want. Thank you!
Response from Froya OrganicsMay 12, 2026
Hi Tina, we’re very sorry to hear about your experience. We haven’t been able to locate any previous contact from you, so we’d like to make sure your messages are reaching the correct support channels. Have you been writing to [email protected] or [email protected]? Please contact us there again and we’ll be happy to assist you as quickly as possible. You’re also welcome to leave your order details here so we can look into this for you directly. Our customer support team is available 24/7, so please don’t worry, we’ll do our best to resolve this for you. Best Frøya CS manager
M.
Customer rep was very responsive! Truly addressed my concerns!
Response from Froya OrganicsMay 13, 2026
Thank you so much! That's exactly what we aim for. So glad your concerns were truly addressed 🙌 All the best, Tobias @ Frøya