Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Angela K.
Anjelika was an amazing customer service rep that made sure my order was handled correctly and promptly. This is why I will always love this company. Great CS is hard to find, which ensures that you have lifelong customers.
Response from Froya OrganicsMay 21, 2026
Angela, Anjelika really is a rockstar. Lifelong customers is what we're here for. Thank you for that 🔥 All the best, Tobias @ Frøya
eloise L.
Love their products so much! Hate how much Ai they use. Feels like that doesn't in keep with the vibe of the brand.
Response from Froya OrganicsMay 21, 2026
Hey Eloise, thank you for loving the products! And honestly, your feedback on the AI is fair. We use it for speed on the simple stuff but it should never feel like it's replacing the human side of the brand. I'll pass this along to the team because it matters. All the best, Tobias @ Frøya
Linda K.
Ich benutze die Cremes nun seit 50 Tagen. Es hat sich nicht viel geändert, außer das mein weißes Kopfkissen gelb ist von der Nachtcreme, obwohl ich immer nur eine, wie angegeben, kleine Menge verwendet habe. Meine Haut ist dieselbe. Ich habe ein Foto für mich gemacht und keinerlei Änderungen entdeckt. Das einzig Schöne ist, dass meine Haut nicht allergisch auf die Mittel reagiert hat. Das Geld-zurück Verfahren ist mit einem ziemlichen Aufwand verbunden und der Preis von fast 143€ für das Paket ist nicht gerechtfertigt.
Response from Froya OrganicsMay 19, 2026
Hello Linda, we’re sorry to hear that the products did not meet your expectations after 50 days of use. We also regret the issue you experienced with your pillowcase. Some night creams with active ingredients can occasionally leave residue on light-colored fabrics if they are not fully absorbed. While we’re pleased that your skin did not react negatively to the products, we completely understand your disappointment in not seeing the results you were hoping for. We would like to look into your case personally and also review the refund process with you to find the best possible solution. Please contact us directly at [email protected] with your order number so our team can assist you further. Best CS manager
Michele
I honestly don't remember a customer service response that was faster, more efficient and nicer than what I had with Froya Organics. Unbelievable... truly.
Response from Froya OrganicsMay 21, 2026
Michele!! Okay this is honestly one of my favorite reviews to wake up to. Thank you so much, we'll keep that bar high 🙌 All the best, Tobias @ Frøya
lisa R.
Terrible product. Stains face and clothes orange, gritty and greasy. No difference to skin. Too heavy to wear. Avoid! It’s just over marketing.
Response from Froya OrganicsMay 19, 2026
Hi Lisa, we’re sorry to hear the product wasn’t the right fit for you. Skincare and cosmetic preferences can be very personal, and different skin types may experience textures and finishes differently. Our formulas are carefully developed with nourishing ingredients and are loved by many customers for their rich, protective feel, though we understand that not every product will suit every individual preference. If you’re open to it, please feel free to contact us at [email protected], we’d be happy to help you get the best possible use from the product and assist further however we can. Best CS Manager
Muriel M.
Company is fast engaging and supportive. Product feels great haven’t had it for long so can’t say too much yet. But it feels great and some redness / exam patch is disappearing
Response from Froya OrganicsMay 21, 2026
Muriel, the redness and eczema patch fading already is such a great sign 😊 Give it a bit more time and I think you'll be really happy. Thanks for taking the time to share! All the best, Tobias @ Frøya
Candice M.
Such gorgeous, high quality products. And incredible customer service. I had some troubles with my skins reaction to one of the products and Froya was supportive understanding and their responses were fast. I'm very impressed by how easy they have been to deal with. I would definitely recommend this brand. Candice
Response from Froya OrganicsMay 21, 2026
Candice, sensitive skin reactions can be really stressful, so I'm so glad the team was supportive and quick when you reached out. Thank you for the recommendation, it really means a lot ❤️ All the best, Tobias @ Frøya
Kelly W.
Amazing customer service. I sent email and they helped me in less than 24 hours…part of that time was Sunday.
Response from Froya OrganicsMay 19, 2026
Hey Kelly!! Thank you so much for this. Honestly makes our day to hear we could turn things around fast for you, even on a Sunday. We try to be there whenever you need us. All the best, Tobias @ Frøya
