Emma F.
Brilliant customer service
JK in the customer services team was very helpful. I needed to cancel an order on subscription due to personal financial circumstances and they quickly responded, sorting it out and issuing a refund. It was a big weight off my mind and appreciate it very much. EF
Response from Froya OrganicsJun 19, 2026
Emma, thank you for sharing this. We completely understand that life happens, and we never want anyone to feel stressed about their subscription. JK is brilliant and I'm so glad she was able to take that weight off your mind quickly. We'll be here whenever you're ready. All the best, Tobias @ Frøya



