ML
Great experience with the support team
I received my order with all the products damaged during shipping. However, the support team was extremely responsive, and I received a replacement order at no additional cost just three days later. Thank you very much for taking such good care of your customers’ satisfaction.
Response from Froya OrganicsSep 23, 2026
So sorry your whole order arrived damaged, that's a rough way to open a package. Really glad our team got a full replacement to you at no cost within just three days though, that's exactly what should happen. Thank you for the kind words! All the best, Tobias @ Frøya



