Smith
Did not sign up for autoship and they…
Did not sign up for autoship and they wont stop it! Don't order from them!
Response from Froya OrganicsJul 13, 2026
Hei Smith, We're truly sorry to hear about your experience. We'd like to reassure you that our subscription is completely optional and can only be activated by the customer during checkout, it is never added by our team. You can also manage or cancel your subscription at any time. If we were unable to cancel your order, it wasn't due to a lack of willingness to help. Once an order has been processed, assigned a shipping label, and handed over to the carrier, it is no longer physically in our warehouse, which means we're unfortunately unable to stop or retrieve it. We'd genuinely appreciate the opportunity to review your case. Please reach out to our Customer Support team with your order details, and we'll be more than happy to explore the options available and do our very best to help. Kind regards, Frøya Organics