Nadege
Best customer service
Best customer service
Response from Froya OrganicsJul 17, 2026
Thank you so much, Nadege! All the best, Tobias @ Frøya

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Nadege
Best customer service
Response from Froya OrganicsJul 17, 2026
Thank you so much, Nadege! All the best, Tobias @ Frøya
Sarah H.
I am enjoying trying a product that has no unnecessary ingredients, including excess water! I feel like I’m putting pure quality on my face. I don’t know that I’ve been using it long enough to see a difference, but I can definitely feel a difference. Especially when I wake up in the morning. The product does have a little bit of an odd smell to it, but the product is so good that I decided to just get over it and I have 😊 if it fits in your budget, it is definitely worth the investment
Response from Froya OrganicsJul 17, 2026
Sarah, thank you for such a thoughtful review! Love that you're noticing the difference already, especially waking up to that feeling in the morning. And ha, the smell comes from us keeping things simple and free of a lot of the fillers and masking fragrances, glad you decided to stick with it because it sounds like it's paying off. Really appreciate you sharing all this detail. All the best, Tobias @ Frøya
Llinin
I have been using Froya organics for the last 3 months. I do actually think it has improved my middle-aged wrinkles.. it kind of leaves a waxy feel/look on your face. Not unpleasant. I took advantage of the subscription to get a better price and now have a backlog of product.. on top of that I’m moving countries.. I struggled to see how to cancel my subscription on line.. one email to Ale and the Froya team sorted that in no time at all, great customer service. I will definitely re order once I’m settled in my new home/country
Response from Froya OrganicsJul 17, 2026
Hei Llinin! So glad to hear the wrinkles are improving after 3 months, and good to know the waxy feel isn't a dealbreaker for you. Sorry the online cancellation process was tricky, but really glad Ale and the team got it sorted quickly by email once you reached out. Wishing you all the best with the move, and we'll be here whenever you're ready to reorder in your new home. All the best, Tobias @ Frøya
Lizzie
I bought two creams, well over a month ago, for £60. They never arrived. I contacted the support email with no response. I am worried I have been scammed and will never get my money back.
Response from Froya OrganicsJul 16, 2026
Hei Lizzie, We're truly sorry for any inconveniences that this may have caused. We'd truly appreciate the opportunity to learn more about your experience and make it right for you. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Kind regards, Frøya Organics
LISA
The products themselves aren’t terrible, but they are heavy and oily and leave you with an orange, greasy face. I would say they are overpriced, and I haven’t noticed any improvement in my skin. I also take issue with their aggressive marketing and subscription model. Further to this, in order to have access to their money back guarantee you have to upload a picture of yourself - which they are then able to use for marketing purposes. Also, you are only able to get a refund on one product. You don’t find any of this out until after you purchase. Not a fan of the AI generated nonsensical marketing emails I’ve been bombarded with since purchasing either. I don’t recommend.
Response from Froya OrganicsJul 15, 2026
Hei Lisa, We're truly sorry to hear that our products weren't the right fit for you. Every skin is unique, and while our products have helped many customers achieve healthier, more hydrated skin, we understand they may not be the perfect match for everyone and that's completely okay. Our formulas are intentionally rich in natural, nourishing ingredients designed to deeply hydrate and support the skin barrier, which means their texture can feel different from more conventional skincare products. We'd truly appreciate the opportunity to learn more about your experience. If you're willing, please reach out to our Customer Support team so we can better understand your concerns and see how we can help. Kind regards, Frøya Organics
Amy G.
I am loving the Frøya products so far! They feel great on my face, so smooth and nourishing. I also love the simplicity of the procedure. I have only used the products for 2 weeks so no visible difference in diminished wrinkles yet but i do love the feel of the products and i am looking forward to seeing results over the next few weeks!
Response from Froya OrganicsJul 17, 2026
Hey Amy! So glad you're loving how the products feel already, and two weeks in is still early days for visible wrinkle changes so that's totally normal. Excited for you to start seeing more results over the coming weeks! All the best, Tobias @ Frøya
Carol D.
Really great and helpful customer support from Varinea, which was very much appreciated. Carol D
Response from Froya OrganicsJul 18, 2026
Hi Carol, thank you so much!! I'll pass this along to Varinea, she'll be so happy to hear it. Really appreciate you taking the time to share this. All the best, Tobias @ Frøya
Happy C.
This balm has truly moistened my face like no other product. My complexion has softened, color tone is mostly even and I find I only where concealer around my eyes - no foundation and I have a lovely glow has you promise .... love this magic in a jar
Response from Froya OrganicsJul 18, 2026
This made my day!! Softer, more even skin and barely needing foundation is such a huge win, that's exactly the glow we promise. Thank you for calling it magic in a jar, I love that. All the best, Tobias @ Frøya