Meghan O.
Prompt & friendly customer support
I reached out after I thought I had cancelled my subscription but saw a charge on my account- Froya representative was so nice and helpful, canceling my subscription/order and refunding me within an hour. I have really enjoyed the products so far I just cannot continue with the whole pack, but will be continuing to order the evening balm- so lovely :)
Response from Froya OrganicsSep 21, 2026
Hi Meghan, thank you so much for this! Glad the team could sort out the charge and get that refund back to you quickly. So happy to hear you'll be sticking with the evening balm, hope it keeps treating you well. All the best, Tobias @ Frøya



