Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Josie G.
Aug 9, 2026
I had a mishap with my order and got…
I had a mishap with my order and got the wrong balm but Jason responded promptly and let me keep the balm that was sent and they will send me the correct one. Overall amazing customer service and I will definitely be ordering from them again.
Response from Froya OrganicsSep 4, 2026
Hi Josie, thank you so much!! Sorry about the mix up, but glad Jason could sort it quickly, and hey, a bonus balm is never a bad thing!! Really appreciate you giving us another shot. All the best, Tobias @ Frøya
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Rebecca B.
Aug 9, 2026
Fantastic product!!
Fantastic product. The best thing I have found to keep my skin moisturized. I live in a high desert climate, so it has always been a challenge to keep my skin from getting too dry. This product has saved my skin.
Response from Froya OrganicsSep 4, 2026
Hi Rebecca, this made my day!! High desert climates are so tough on skin, so hearing that this has finally been the thing that keeps you moisturized is huge. All the best, Tobias @ Frøya
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Lori C.
Aug 9, 2026
I had no great results
I had no great results. Its a heavy cream so it does go along way but can result in acne outbreaks. No better or worse than other "miricle" anti-aging creams. Won't turn the clock back or produce radical improvements for the average person. Will not repurchase.
Response from Froya OrganicsAug 10, 2026
Hei Lori, We apologize for any inconveniences that this may have caused, our goal is to provide our community with the best experience possible. We'd truly appreciate the opportunity to learn more about your experience and make it right for you. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Kind regards, Frøya Organics
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Deb C.
Aug 9, 2026
Soft Skin at Seventy-3
My skin has never, repeat, NEVER, felt this soft and silky and I’m 73 years young! I feel that my lines and wrinkles are getting softer and vanishing. It’s so easy to use and takes only minutes.
Response from Froya OrganicsSep 4, 2026
Deb, 73 years young is exactly the right way to put it!! Never felt this soft and silky is such a huge compliment, and hearing your lines and wrinkles are softening too is amazing. So glad it fits easily into your routine. All the best, Tobias @ Frøya
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Maya
Aug 9, 2026
Customer Service is Superb!
The products are great, I can really feel my skin loving them! But I'm here to give a shoutout to Jason from the Support Team, who stepped in very swiftly, when I completely forgot to adjust my subscription date and would have gotten a new batch of products while still having a lot left. Jason did a fantastic job in cancelling my order before it shipped and refunding my order. I was really impressed with the level of customer service received, especially since I know many other companies would have told me it's on my and there's nothing they can do to cancel my order. So THANK YOU! You're awesome!!
Response from Froya OrganicsSep 4, 2026
Hi Maya, thank you so much for this shoutout, I'll make sure Jason sees it!! So glad your skin is loving the products, and that Jason could jump in and cancel that order before it shipped instead of just saying there was nothing to be done. That's exactly the kind of service we want to give. All the best, Tobias @ Frøya
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Nicole J.
Aug 9, 2026
Great Issue Resolution
I was notified by the delivery carrier that my package was "damaged" in transit, but they ended up delivering a slice open package with nothing inside. Frøya's customer service was wonderful throughout the unfortunate situation. They were quick to respond and courteous, but they even offered to replace our refund the order. As a note, I'm not a long-standing customer they wanted to retain; this was my first order. Aside from the recommendation the company change to sturdier packaging, their customer service and issue resolution was a breathe of fresh air and much appreciated. I'm excitedly awaiting the replacement shipment now!
Response from Froya OrganicsSep 4, 2026
Hi Nicole, thank you for such a thoughtful review, and welcome, since this was your first order with us!! So sorry that box arrived essentially empty, that's such a frustrating way to start. Really glad the team could move quickly with a courteous replace or refund option, and I'll pass along the packaging feedback too, that's genuinely helpful for us. Hope the replacement arrives in perfect shape!! All the best, Tobias @ Frøya
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Carina
Aug 9, 2026
Not worth the hype
Not worth the hype. I got the full set twice and the day, night and eye balm all crystallised. They’ll tell you that warm it up slowly over hot water but that won’t help. Barely useable on your face. I got a refund and won’t try again .
Response from Froya OrganicsAug 10, 2026
Hei Carina, We're truly sorry to hear that our products weren't the right fit for you. Every skin is unique, and while our products have helped many customers achieve healthier, more hydrated skin, we understand they may not be the perfect match for everyone and that's completely okay. Our formulas are intentionally rich in natural, nourishing ingredients designed to deeply hydrate and support the skin barrier, which means their texture can feel different from more conventional skincare products. Thank you for giving us the opportunity to make things right for you! Kind regards, Frøya Organics
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LA
Aug 9, 2026
I received my first order with one…
I received my first order with one broken jar (one was fine). Not only was the response quick, the rep contacted me to arrange a replacement on a Sunday! LA
Response from Froya OrganicsSep 4, 2026
Hi there, thank you so much!! Sorry about the broken jar, but a Sunday response to arrange a replacement is the kind of dedication we're proud of. Welcome to Frøya!! All the best, Tobias @ Frøya
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