VL
Front is very efficient platform to…
Front is very efficient platform to manage emails. My only comment and suggestion is to have a filter available in the Shared Inbox when actual threads are already Archived.

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/
Front (front.com) has 295 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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295 approved reviews, newest moderated first
VL
Front is very efficient platform to manage emails. My only comment and suggestion is to have a filter available in the Shared Inbox when actual threads are already Archived.
Hillary
Front makes it super easy for me to communicate internally with my team and externally with my customers. The interface is easy to use, and I love the ability to start a chat thread on the side of an email with other team members who need to be involved. There's less clutter filling up our inboxes and we can all stay on the same page. I also appreciate the calendar tool where I can quickly send customers a link to book a meeting, the integration with Salesforce to show me where my customers are in their lifecycle, and the snooze feature helps me stay on top of things that I need to look at on a later date. Front is truly my best friend at work.
Steve R.
We're into our third year with Front now, we have around 25 team members. We love the comments facility, so easy to get people instantly involved in a conversation, and the team inboxes have really helped with our communication with clients. Front is now an integral part of our accountancy practice.
Davis
Love Front it has increased my efficiency at work immensely!
Robert
I wouldn't know how to do without Front in doing customer communication with our team. It's so convenient to share conversations with team members, discuss and reply all in the same thread. Also the snooze feature is powerful to be remembered when to follow up with a customer again.
Byron
Best email client especially for teams and shared inbox. We absolutely love Front the ability to manage shared inboxes and to tag people, assign and integrate other apps to email is a game changer. My only small complaint is lack of folder support. You have to "tag" an email category but it then still sits in the inbox. No ability to create folders then move to folders for better archive management. Still best product out there IMO.
PG
UIi is user friendly and interactive.
Simon
the best ever to use