Nirupam N.
Updated: Bait and Switch
Update: After posting this review Front upgraded us to the tier we needed to use whatsapp. Thanks! Our company has been using Front for a year. We signed the contract after being told some simple and important integrations, like whatsapp, will be added in the future. Of course, now that it's the future, Front is saying that our Growth plan is no longer the actual growth plan...it's a legacy growth plan and to receive these simple features our plan will go up 20% in cost. Avoid this company, now we have to go through the painful process of looking for alternatives.



