Aline G.
Awesome system!
Great for internal communications and I like the overall interface, email editing capabilities, and calendar!

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/
Front (front.com) has 295 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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295 approved reviews, newest moderated first
Aline G.
Great for internal communications and I like the overall interface, email editing capabilities, and calendar!
Tyson
Fantastic product, invaluable.
Alexis
I love Front, but with I had more control over merging specific emails together or not as I have many with the same title (since they are automated).
Hannah
helpful to have calendar, emails and ability to access others emails if necessary to support
Justin
I love Front, use it everyday!
Mika
There would be quite a lot to talk about when Front is the subject of review but to squeeze it to few words, it is quite a game changer. It makes communication simple and transparent and also gives you a whole toolset to tackle those very humanly issues which makes people do mistakes. Front is really versatile platform and you can easily build up your own ways to work with rules that have surprisingly few limitations. There are some, but often it's likely your own imagination that's restricting the most. And what comes to integrations, the potential it has is unbelievably enormous in it's whole beauty. It's all simple but powerful at the same time. Naturally there are no absolutely perfect solutions out there but Front has constantly been evolving to the correct direction, honing those little rough edges away and it does what it takes to earn 5 stars. Few rather minor lacks and flaws are still there, but I am confident they are something which will improve over time. Support is also very helpful and replies quickly to any possible issues. And it has been nice to exchange few ideas what could/should be done in future. :) Due to it's modern nature it's likely that younger users like it more and get hang of it quicker while the elderly ones tend to need more time to adapt the idea. But often those who have had the attitude towards the change at the beginning have later said that "I cannot even imagine working without Front anymore", which has been quite rewarding. Literally, even. Only thing that bugs me currently is the (Android) mobile app, which unfortunately is still very sluggish and lacks few features which I as an admin would find important.
Ameet
Front is very easy and very compatible way for communicating with clients, customer and vendors. Also it is very useful for internal communication as well. It has the very good functionality of tagging inside the email thread without notifying the sender of the email. We could tag our team internally to get the updates without forwarding the same email within the team. I liked Front, also recommend all my team mates to use Front as well.
Samuel
Sometimes it becomes unresponsive. And this normally delays the workflow.