FrigidaireReviews of frigidaire.com

Never order anything online with Frigidaire - total idiots! I am supposed to have my delivery/install tomorrow and have not heard one word from them. Spent 2 hrs on the phone hunting down the delivery information because trying to track it online took me down a dark hole - that only told me that my account did not exist. Nothing like being left on hold for 30 minutes. So annoying!!! I do not like Home Depot but looks like that is my only choice. I think I will be calling AMEX and doing a reverse of charges and telling Frigidaire to forget the order. Totally ridiculous!

I brought a airfryer from sam club the handle became loose so I contacted them thru their number it went to voicemail for 4 months then I email them no response please note I had a 1 year warranty that goes at in may 2024 still no response. They finally email me 2 month after warranty expires and tell me oh we can't help you you airfryer is warranty has expires. They are some rude liar I will never buy anything from them again

A Completely Stupid Feature That Shouldn’t Exist I purchased the Frigidaire FRFG1813AV fridge, and it arrived stuck in demo mode. There were zero instructions on how to disable it, and after hours of trying everything, I’m still stuck with this useless mode. Whoever decided to set this up clearly prioritized sales over customer experience. If they had actually bought one and dealt with this mess themselves, they’d understand the headache it causes. Demo mode should never be activated on a consumer product—especially with no clear way to turn it off. This is an absolutely ridiculous oversight.

Bought my refrigerator online big mistake the shelves on inside are all made of cheap plastic all have broken only had it 8 months called about my warranty guess what doesn't cover the inside never buy another one.

Garbage product and garbage warranty. I've been waiting a month for repair and now I have to wait another 3 weeks for someone to repair dishwasher. I have been scheduled more than 10X. One repairman carrying the part and different repairman being scheduled. Back office is a joke.This experience is ongoing

I purchased an upright freezer in November 2023. It's been repaired 4 times. Today was the 4th service call. My 1 year manufacturing warranty ran out today. I was informed that if I wanted them to continue repairing it I would have to purchase a new warranty. I responded by asking them well you never completed the first three repairs seeing that it goes out every 2 or 3 months. What sense does that make. I told them it's a lemon and I've already lost about $700 in food from the last 3 repairs and with this track record it will continue. After addressing me about it being a lemon they says that can only happens if the repair guy says it's unrepairable. The guy just left and told me he's ordering parts to come back and repair. 4 times in one year? Give me a break. The Refrigidair company is running the company like shysters in a con game. Warning to all potential customers. They are not honorable and I would suggest you deal with another brand. The freezer I had before this purchase ran for 30 years with NEVER once having a repair. The repair guy is ordering parts once again to put a bandaid on a lemon really?

The worst product and the worst customer service experience presented by the company called (Electrolux) who owns the Frigidaire company and very dangerous product, I purchased Frigidaire gallery Range model #(GCRE306CAFG ) and in 2 years the relay caught on fire two times, and when I contacted the manufacturer (Electrolux) they played the game of cat and mouse, there was over 30 emails went back and forth and I will share the names of some of them (Christian , Yves , Cynthia , Darl , Ed Daniel , Nicaise , Charles , Martin )and many more, but no resolution promises promises, and empty promises and lies, they gave me order number for parts and I didn’t received anything, and the relay board cost over $600 not including the installation they forced you to purchase a new one , I will attach the pictures of the relay board and if you want to have the same problem as me and so many other go head and support their cheap product and lousy customer service, I will not recommend them to anyone and I will tell everyone about it.

191 days ago frigidaire had my ac/heat unit picked up because the unit went totally out for the second time-everytime i call im told to wait 7 to 10 days longer-customer care doesnt care whether you have cold or heat-so i have a hole in my wall with no unit in it, an extended warranty that i paid my good money for and no results