FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Carole
Customer service is exceptional. Lady is a senior and a rescue. Customer service helped me plan for her proper diet and she has blossomed into a happy and energetic “pup!”
Response from FreshpetFeb 8, 2026
Hi Carole, thank you for the kind words and the 5 stars! We love hearing that Lady is doing well and feeling her best. You just made our whole pack smile. 🐶💚
Denise M.
Belle loves her new food, she doesn’t skip any meals anymore and doesn’t let it sit in her bowl half the day.
Response from FreshpetFeb 7, 2026
Hi Denise, we're thrilled to hear that Belle loves our recipes and cleans her bowl! You just made our whole pack smile. 🐶💚
Jeff H.
Good quality food
Response from FreshpetFeb 7, 2026
Hi Jeff, we’re so happy to hear this and grateful to have you as part of our Freshpet pack. 💚
Paul P.
Ruby loves the Fresh Pet Food. Especially the Multi Protein flavor. I may need to adjust the food assortment before our next delivery.
Response from FreshpetFeb 7, 2026
Hi Paul, we're thrilled to hear that Ruby loves our Freshpet meals! Thank you for the 5 stars. 💚
Karen
Getting it delivered!! You go to the store and they are always out of stock and the price too high!!!!!!
Response from FreshpetFeb 17, 2026
Hi Karen, thanks for sharing! We love keeping tails wagging with reliable delivery. 💚
A A.
Delivery was excellent, so well packaged, ice pack to keep it cool, within a padded bag and then in a very sturdy box. Left in my safe place when I wasn't home which I requested. The food itself is perfect for my boys. They absolutely love this food. I have a Spaniel that will eat everything and a Masti-Bull that is super fussy. Randomly bought some on holiday and the big dog has now learnt the packaging... when unpacking my delivery he went nuts and got so excited to see it knowing that was for tea! Great food, natural food and healthy food. My boys love it so on their behalf, highly recommend!
Response from FreshpetFeb 7, 2026
Hi there, your review made our whole team smile! We're thrilled to hear that your pups love our recipes and appreciate you for sharing your experience! From our door to yours, we’re so glad everything arrived just right. Thank you for the kind words and recommendation. Your feedback is the best kind of treat. 🐾💚
Amy
Dogs feel better,less begging. Sleeping better.
Response from FreshpetFeb 7, 2026
Hi Amy, thanks for the 5 stars! We appreciate you sharing your experience and being part of our Freshpet family. 💚
Donna T.
Ordering for the first time was extremely easy. Delivery was very prompt. I love the measuring cup set. It makes it so convenient when feeding her. You should see her when I start preparing her meal and walk it to her eating place. She is literally dancing in circles! My pup is only 15 weeks old so it really makes me feel good that I am giving her such a good start in life. Thank you!
Response from FreshpetFeb 7, 2026
Hi Donna, we’re proud to be your pup’s favorite part of the day! It’s great to hear scheduling was simple and your delivery showed up on time. Thanks for being part of our pack. 🐶💚
