FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jane E.
We are trying to help Laila with skin allergies. We’re hopeful Freshpet food might make a difference.
Response from FreshpetFeb 9, 2026
Hi Jane, thank you so much for sharing this with us. Every pup is unique, and we truly hope you start to see positive changes soon. If you ever have questions about our recipes or need help finding options that might work best for her, we’re always here to help. Sending Laila lots of love and well‑wishes! 🐾💚
Darnell J S.
Mali does not like the taste of the food. Never finishes her portions.Egypt on the other hand eats all of hers.
Response from FreshpetJan 28, 2026
Thanks for sharing how mealtime is going for Mali and Egypt! 🐾 It’s not uncommon for pups in the same home to have totally different eating styles — some gobble food up like Egypt, and others (like sweet Mali) are more selective or slower to warm up to a new recipe. A member from our Team will reach out to you directly with tips & tricks and a recipe suggestion. 💚 -Heather
Glenn S.
Shamus Loves his assortment of Fresh Pet food mixed with a little kibble. He licks his bowl clean every meal!
Response from FreshpetFeb 9, 2026
Hi Glenn, we're thrilled to hear Shamus cleans his bowl and we could deliver a tail-wagging experience. Thank you for the 5 stars. 🐾💚
Michelle O.
Both dogs love it. The cat sneaks in sometimes and gets anything that dropped to the side.
Response from FreshpetFeb 9, 2026
Hi Michelle, your review made our whole team smile. We're so happy your furry friends are loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 💚🐾
Tammie
Harley is a 8 lb Chihauhau (almost 8 yrs old) and over the last three months, she became a picky eater. I tried several traditional dry dog foods and couldn't find one she liked. She absolutely loves her Fresh Pet and I love that it's real food!
Response from FreshpetFeb 9, 2026
Hi Tammie, thank you for the pawsitive review! We’re so happy Harley approved of our recipes. Thanks for trusting us with your pups’ nutrition. 🐶💚
Lindsay M.
He’s really enjoying his food. Have had no issues with him being picky. It freezes and defrosts great. I love that I can adjust his orders as needed and customize how much and when I get it. The flexibility is great. The scooper comes in handy too measure his food.
Response from FreshpetFeb 8, 2026
Hi Lindsay, your feedback is the best kind of treat! We’re so glad your pup enjoys our recipes and that we could deliver a tail-wagging experience. Thank you for the 5 stars and for choosing Freshpet. 🐾💚
Bonnie M.
It is just way too expensive.
Response from FreshpetFeb 8, 2026
Hi Bonnie, your feedback truly matters to us, and it helps as we keep looking for ways to bring more value to pet parents while still making high‑quality food you can feel good about serving. Thanks for taking the time to share your experience with us. 🐶
Laura L.
I’m very happy with the service and product selection. There are many more varieties than I’ve seen in the stores and my dog loves them all!
Response from FreshpetFeb 8, 2026
Hi Laura, we’re thrilled to hear it’s going so well! Thanks for sharing the love. You’ve got our whole pack smiling. 🐾💚
