FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Joanne B.
Barney just loves it... Have tried many different brands but I love the taster boxes as this gives him variety. His coat is shiny, digestion is better will be buying again
Response from FreshpetApr 15, 2026
Hi Joanne, we’re so happy to hear Barney is loving our recipes and that you’re seeing positive changes in his health. Thanks for sharing the love and for the 5‑star review 💚🐾
Rebecca B.
Koda loves his fresh food and his gastritis is improving. We ran into a snag with delivery but customer service was very responsive and worked it out. They are very easy to work with.
Response from FreshpetApr 14, 2026
Hi Rebecca, thank you for the 5-star review! We’re so happy to hear that Koda loves Freshpet and that you had a great experience with our Care Team. You’ve got our whole pack smiling. 🐶🐾
Mark W.
Coat is really shiny
Response from FreshpetApr 14, 2026
Hi Mark, we’re thrilled to hear you’re seeing improvements in your pup's coat. Thanks for the 5 stars! 💚
Kathy B.
He seems to be constipated since starting the food
Response from FreshpetApr 14, 2026
Hi Kathy, thanks for reaching out. We’re sorry to hear about your pup’s tummy trouble and hope they’re feeling better. Since every pet is different, it’s hard to know what’s causing this from here, but a member of our team will be reaching out to you shortly to learn more soon. Please feel free to let us know if you need any additional assistance. We're here to help. -Sophie
Gina S.
My Mickey loves it! That's enough for me!
Response from FreshpetApr 14, 2026
Hi Gina, we are so happy that Mickey is loving our recipes. Your 5 stars have our tails wagging. 🐶💚
Bob
My picky eater is not picky any longer. He loves the variety. My other guy, not picky at all has lost approx. 8 lbs because we are now controlling his portions. All great stuff.
Response from FreshpetApr 14, 2026
Hi Bob, we’re so happy your picky pup approved of our recipes. It’s great to hear you’ve noticed a pawsitive difference in your pet’s health. We appreciate you trusting us at mealtime. 🐶💚
James Q Ferris J.
Last night after feeding my dog Fresh Pet, my daschund mini started vomiting and having diarrhea. Today, on Facebook, our vet posted a alert to NOT feed your dog fresh pet as it's not what Its supposed to be as it will cause Diarrhea, vomiting, liver and gall bladder issues as well as pancreatitis. This shocked us to the core as well as scared us as that's EXACTLY what's starting to happen. DO NOT FEED YOUR DOG FRESH PET.
Response from FreshpetApr 10, 2026
Hi James, we are sorry to hear this happened and truly hope your pup is feeling better. We’d like to look into this further for you. To help us do so, we’ve requested a bit more information. Please reply at your earliest convenience. We look forward to hearing from you soon. -Jillian
Angela A.
Easy to store and serve.
Response from FreshpetApr 14, 2026
Hi Angela, thanks for the 5 stars! Reviews like yours make our day extra pawsome. 🐾
