FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jean S.
Annie has never enjoyed eating like she does when she eats Freshpet. But the best thing is her poop has firmed up. The last food she did not like and her stomach seemed to always be upset. But now we are all happy.
Response from FreshpetSep 9, 2026
Hi Jean, thanks for the 5 stars! Knowing it's making a difference for Annie makes our tails wag. Thanks for trusting us with her nutrition. Reviews like yours make our day extra pawsome. 🐾💚
Ljb
First she had hard time eating now she likes
Response from FreshpetSep 9, 2026
Hi there, we’re so happy your pup approved of our recipes. Thank you for choosing Freshpet. 💚
BONNIE R.
She loves the food. And the variety of food is really great. She’s not eating the same food all the time.
Response from FreshpetSep 8, 2026
Hi Bonnie, thanks for the 5 stars! We're thrilled to hear that your pup is digging in. Your feedback is the best kind of treat. 🐾💚
Sandy A.
Max loves his new food. He’s so excited when it’s mealtime!
Response from FreshpetSep 8, 2026
Hi Sandy, thanks for the 5 stars! Hearing that Max is enjoying our recipes makes us so happy. Reviews like yours make our day pawsome. 🐾💚
lisa E.
I’ve seen many changes in my dog. His coat is shiny, he’s eager to eat, he seems more alert, he wants to go for car rides. I’m just really sorry it took losing my bichon in February to a heart attack( and she was an otherwise healthy dog). to realize I needed to change food. I’m glad I did albeit too late for one dog but hopefully not for my Squeaky!
Response from FreshpetSep 8, 2026
Hi Lisa, we're so sorry for the loss of your Bichon. Our thoughts are with you during this difficult time, and we hope the wonderful memories you shared bring you comfort. 💚 Hearing that it's making a difference for Squeaky truly warms our hearts. Thank you for sharing your story and for the kind 5-star review, we're honored to be a part of Squeaky's journey. 🐶
Tris
I’m able to change scheduled food to adapt to Winston’s needs He is currently on a diet and has slowed down I can adjust his food intake
Response from FreshpetSep 8, 2026
Hi Tris, our mission is to make mealtime simple and healthy for the dogs you love, so we’re thrilled it's making a difference for Winston. Fast delivery and happy pups? That’s our favorite combo. 🐶💚
Cynda W.
Louie was already getting fresh pet and loves it. This way I don't have to run to the store weekly looking for it when sometimes they don't have it
Response from FreshpetSep 4, 2026
Hi Cynda, thanks for the 5 stars! Hearing that Louie is loving our recipes makes us so happy. We love keeping tails wagging with reliable delivery 🐾💚
Karen W.
I don’t notice her losing any weight. I get a lot more servings out of each bag than what you said and she is the same weight after 3 weeks
Response from FreshpetSep 4, 2026
Hi Karen, we appreciate you reaching out and sharing your feedback. We’d love to help update her plan and feeding guidelines. To do so, we’ve requested a bit more information. Please reply at your earliest convenience. We look forward to hearing from you soon. -Sophie
