FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Terry B.
Poppy is enjoying the food, she is a picky eater but is now eating the entire meal
Response from FreshpetAug 7, 2025
That’s wonderful to hear! 🐶 We love that Poppy’s enjoying her meals, even picky pups can’t resist! Thanks for sharing her happy update with us. 💚 -Jillian
Cheryl W.
We were already feeding my boys Fresh Pet but the ordering is more convenient.
Response from FreshpetAug 5, 2025
That’s what we love to hear—happy pups and happy parents! 🐕💕 Thanks for making us part of your pup’s routine. We’re so glad they’re loving every bite! -Jillian
Donna
Loyal customer. Started using it back in 2017 when I was told that my dog only had two months to live. A friend recommended adding this food to her diet. Since I could not afford to only feed her Freshpet she was given it 4x/week. She lived for 2 YEARS! She revereted backwards and started acting like a puppy! After that I began to feed to my dogs 2-3 times a week and dry food on other days due to economic issues. Hopefully one day my finances will improve and all 3 of my dogs will be able to only eat Freshpet everyday.
Response from FreshpetAug 5, 2025
Wow—thank you so much for sharing your story. We're truly honored to have played a part in your pup's journey and those extra joyful years together. It means the world to hear how Freshpet made such a difference. We completely understand the challenges, and we’re grateful you continue to include us in your pups’ routines. Wishing you and your three furry companions all the best—and hopefully many more happy, tail-wagging moments ahead! 🐾💚 -Jillian
Mary
Not enough vegetables
Response from FreshpetAug 4, 2025
Thank you for reaching out. We’re so sorry to hear about your experience and truly appreciate your feedback. We’ll be sure to share your comments with our team as we continue working to improve. If you’d like help finding a recipe with more vegetables, we’d be happy to assist. We’re always here to help! -Jillian
james
Quick easy and he loves it
Response from FreshpetAug 4, 2025
Thanks so much for sharing! We're thrilled to hear your pup loves it. Our goal is to make mealtime simple for you and delicious for them—and it sounds like we nailed it! If you ever have questions or need help picking a recipe, we’re always here for you. 🐾💚 -Jillian
AMANDA
My dog has been eating this food for two years and my mom told me "you know you can order online right?" I said no but now I do. Dog loves it I love the affordability and product.
Response from FreshpetAug 1, 2025
Thanks for the recommendation, Mom!💡Two years of happy meals (and counting)—and now Freshpet Delivery makes it even easier! Thanks for trusting Freshpet to bring convenience and quality straight to your door. 🐶✨ -Heather
Wendie
My dog Finley absolutely loves FreshPet. He refuses to touch his old (and expensive!) kibble, and I’ve got about $100 worth of it just sitting in the pantry now. His excitement for mealtime and how quickly he finishes Freshpet speaks volumes. Knowing I’m feeding him something healthier makes me feel so much better as a pet parent. I want Finley to have a long, happy life, and Freshpet feels like the right choice to support that. We'll definitely be sticking with it.
Response from FreshpetAug 1, 2025
We’re thrilled to hear that Freshpet has completely won Finley over—and that mealtimes have become something he looks forward to. It means the world to us that you’re seeing the difference in both his excitement and his health. We’re honored to be part of Finley’s journey toward a long, happy life. Give him some extra belly rubs from us! 💚 -Heather
Dawn Anderson D.
The dogs love the food and I know longer have to go from store to store to find it when my local store is out.❤️. However 18 bags were too many to keep in the freezer. I called and the gal I talked to was was very understanding and compassionate. Great customer service!
Response from FreshpetAug 1, 2025
We’re so glad your pups are loving Freshpet—and even happier to hear our that our team was able to help with compassion and care, especially when freezer space got tight! 🐶💚 Thank you for your kind words and for being part of the Freshpet family. We’re always here when you need us! -Heather
