FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Marc
Fergus does not like the green beans.
Response from FreshpetSep 26, 2025
Not a fan of the green beans, huh Fergus? 😄 We hear ya—every pup’s got their preferences! We’re always listening and learning from pet parents like you. Your feedback helps guide future innovation, and we’ll be sure to share it with our team. In the meantime, we’re here to help you find the best fit for your pup’s needs! 💚 -Heather
Lisa
My dogs love Freshpet and the flavor variety keeps them interested. The deliveries always arrive right on time and the food arrives either very cold or frozen. I’m very pleased with Freshpet.
Response from FreshpetJan 21, 2026
Hi Lisa, nothing beats a timely delivery and a hungry pup. Thanks for the 5 star shoutout! 💚
jon
my golden retriever puppy had been getting picky with his food. i tried all the other foods and nothing satisfied him. i tried the freshpet and he really liked it. i went to the website and was able to set up his feeding program tailored for picky eaters. it is very convenient having it shipped to the house. overall i am very pleased with my experience and my dog is loving the variety of foods.
Response from FreshpetJan 21, 2026
Hi Jon, thank you so much for the paws-itively amazing review! We're over the moon knowing your pup loves their Freshpet meals and that it's made mealtime easier for you too. Timely delivery is our treat. Thanks for the kind words and 5 star review! 🐾💚
Kelli
I’ve been using Freshpet for a while now but having the delivery service has been a game changer.
Response from FreshpetJan 21, 2026
Hi Kelli, we’re so happy to hear this and grateful to have you as part of our Freshpet pack. We’re always on the ball with delivery! 💚
jenifer S.
I have fed my furry children Fresh Pet for years and jumped at the chance to get the custom order shipped to my home. The pups, and their human (me) love how easy it is! It always arrives in great condition, even in Texas in the summer, and it is amazing how the next around arrives within 24 hours of when we need it!
Response from FreshpetJan 21, 2026
Hi Jenifer, we're over the moon knowing your pups love their Freshpet meals and that it's made mealtime easier for you too. Timely delivery is our treat, thanks for the kind words and 5-star review! 🐾💚
Lorri L.
My dogs absolutely love Fresh Pet. They eat it all up and there has been no throwing up since starting them on this food. I also love the convenience of home delivery.
Response from FreshpetJan 20, 2026
Hi Lorri, we're so glad your dogs are loving their Freshpet meals! Knowing it's making a difference for them makes our tails wag. Thanks for trusting us with your pups’ nutrition. 💚
Dace
Loving the convenience of fresh dog food delivery at my doorstep. Their website is easy to navigate and receiving reminders via text helps me stay on track. I can adjust delivery by the date when I will be home, skip if we don’t need it and customize each order from week to week.
Response from FreshpetJan 21, 2026
Hi Dace, thanks for the glowing review! We’re so glad you're having a great experience and honored to earn your 5 stars. 💚
Jaime
All three of my dogs love this food! They didn't care for similar products available by other brands, so I was thrilled to see they loved this brand. One of my dogs used to be a picky eater - not anymore!
Response from FreshpetJan 20, 2026
Hi Jaime, your review made our whole team smile! We're so happy your dogs are loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 🐶💚
