FreshLearnReviews of freshlearn.com

Another 5 star experience with FreshLearn Support. They are always so helpful. Thanks FreshLearn!!!

FreshLearn is an affordable course platform; it has all the features I need to sell my online courses, and the support is excellent. I recommend it to all course creators.

Great support. Friendly and knowledgeable.

First time I got a support ticket by video meeting! It was great guys! thank you! I love this platform!

Support solved all my problems in few minutes. Tomorrow I can launch my online courses! So kind and helpful team.

In 2020, I purchased a lifetime subscription to FreshLearn when it was labelled FreshLMS. That lifetime subscription included in its agreement “lifetime access to FreshLMS” and “all future plan updates” which included certifications and gamification. The company then changed their name to FreshLearn and proceeded to separate the FreshLMS Plan into 3 separate plans, allocating the lowest paid plan to represent my subscription. All I wanted was to create an exam for an in-person class I was going to hold that would allow the students to receive a certificate once they had passed the exam. So I went to my (now) FreshLearn account to try and do this. Imagine my surprise when I found that no certificates (or gamification) were available at my level of the plan and that I would have to purchase a subscription to the next level plan. I contacted support and was told that they appreciated my initial investment but was then pointed to purchase their next level plan at an ongoing cost. This is a very obvious matter of promising something upfront and then acting in bad faith with their initial investors.

Whenever I ask for help, it is available and very helpful. As a layman in the programming field, I feel well supported and the solution is surprisingly simple.

Great service again! The Stripe-payments didn't arrived correctly on our Freshlearn platform... Yesterday I booked a service meeting and during our video-call this morning the problem was fixed and tested in less than 10 minutes. Thank you for the fast and professional support.