Frenchie.shopReviews of frenchie.shop

We ordered the Carry-Paw. It is so cute and perfect for our Frenchie. It was a little big and they were so wonderful about getting us the right size. Highly recommend this company and their quality work.

I ordered the wrong size harness for my frenchie. I sent a contact form asking what I can do to get it replaced. I don’t think it was even a full 12 hours and I got a reply. Sharif promptly got back to me and said they would send me a free replacement and I didn’t even need to send the original back. That is customer service that went beyond what I would’ve ever expected. Thank you Frenchie Shop you have a life long customer.

Prompt customer service Ariel took the time to address our sizing concern recognizing our investment in our pups and relationship with the Frenchie shop!

We ordered a few items and love the products but the sizes were a little small for our furbaby. I emailed customer service and they quickly responded with a resolution. What a great experience! We will definitely shop here again!

I just recently ordered a coat and a sweater for my Frenchie, I love it so cute but it didn’t fit it but the good thing I contact them and right away they fix the problem Which I’ll be ordering with them again, a few more items that I love

Really great site and products for all your Frenchies needs also great customer service fast shipping highly recommended and thanks to Ariel for her outstanding customer service and fast response cheers

I purchased a harness for my French bulldog. And although I had the right size and it fit her based on her build it road to load below her shoulders and it was uncomfortable for her so I wrote to this wonderful company and asked if I could return it and purchase something different. They didn’t make me return it and issued me a credit to purchase a harness that would fit her better in the world today this kind of a customer service seems to have disappeared. What a wonderful company and what a wonderful experience I buy lots of items from this company and their high-quality. I highly recommend them.

I placed my first order for one of the Frenchie backpacks however it was too big. I sent a message to customer service in hopes to do an exchange. Ariel responded within 24 hours and inquired about my dogs measurements. I emailed her the measurements the next day then she replied that she would be sending me the correct size backpack without needing to return the initial one. Once I receive the replacement backpack, I hope to be able to write again to confirm that she followed through with her words. Thank you Ariel in advance!