Frenchie.shopReviews of frenchie.shop

The best and top rated customer service. They offered a solution with the first response they sent me.

Through my own errors I ended up with the wrong size harness for my granddog twice! The support team at The Frenchie Shop have been so helpful and polite it has been a pleasure dealing with them. Problem all sorted and a replacement wending its way to me. And it wasn't even their fault but mine. Cannot recommend them highly enough.

the sizing IS the most difficult part of the experience in shopping on this site. such cute stuff though and things you'd never find anywhere else. that being said, the best guarantee is the customer service as they will do anything to make things right with you. who does THAT anymore? CHEERS

Very nice and helpful customer service

We are new owners of a Frenchie and was thrilled to find a store especially for them. I recently ordered six items none of which fit. I contacted Customer Service and to my surprise they helped me get the correct size and are mailing the correct size free of charge. I will donate the items that don't fit to a nearby shelter. Could not be happier with the company.

Awesome service. Helpful, understanding and goes above and beyond expectations to make you happy!

I purchase some sweaters Which were too small I got back to them and they exchanged all my items with out a problem

The best customer service! The clothing didn’t fit my Frenchie that I ordered, which was no fault of theirs but they still worked with me and made it right and showed me how to properly measure my dog and get the right sizes ordered!