Frenchie.shopReviews of frenchie.shop

Great customer service, follow up, integrity. Love the shoes too. Sent a new pair when the first didn’t work out. Little bit of a wait but worth it.

Customer service was excellent. The collar I ordered was a size too large and after contacting them, they immediately dispatched a smaller size without cost, and I am immensely grateful and impressed. Aside from that, I have ordered previously for other items such as clothing and those have always been great quality, so definitely recommend this store.

When the jacket we got our Frenchie was too small, we messaged Frenchie Shop, and they helped us get a new one.

Loved the jacket received, it was too small but that was an error on my end!! Emailed customer service and received a super fast response and was able to get a new jacket sent over. Communication was outstanding and the people were very helpful in getting my matter resolved. WIll definitely be ordering from them again in the near future!

I ordered outfits for my two frenchies. I made the mistake of not reading the measurements for each outfit. Their customer support is amazing. They are very responsive and understanding. Definitely will be buying from them again. I love their quality of outfits.

My product was too small for my French bulldog I contacted them and they tried to make it right gave me store credit and gave me really good customer service!

Excellent. I ordered the wrong size harness & they helped me to measure correctly & I have the new one on the way. I’m so excited. Thank you for your great customer service. ❤️👏🏻

Had a great experience with Frenchie shop customer service. I ordered a coat for my dog and it did not fit. I used the measurement chart and it just wasn’t right. The Frenchie shop took care of everything super fast and convenient for me. I am very pleased with their service.