Frenchie.shopReviews of frenchie.shop

qualità e cortesia hanno risposto immediatamente alla mia richiesta di cambio proponendo immediatamente di risolvere il problema legato alla taglia .

I bought a gold coat for my frenchie, however, when it arrived, it was much smaller than I expected. They replaced the coat for a much bigger one without me having to return the original. I thought that was very kind of them. Delivery times do take a lot longer though due to them being based in the USA.

Mon article etait trop petit jai envoye un mail et on mas repondu tres rapidement pour menvoyer la taille au dessus parfait service client

We loved the items we selected for our girl. The sweatshirt was perfect. When we received the sweater, we were so sad that it didn’t fit. Within less than 24 hours of receiving my email, I got a message of help, and a prompt resolution by a friendly associate. Excellent customer service, on top of great products to fit my little frenchie!

I ordered the wrong size pajamas for our Frenchie - after contacting the company about a replacement, they responded within a few days and offered a free replacement in a bigger size - no hassles so far, and the original (smaller) pajama appeared to be well made, so I'm looking forward to the replacement!

Fabulous customer service. My items were very small and they titslly stood by their product and did a one time replacement. Great experience!

Was a bit of a mishap with the size of the sweater but they were quick to respond and replace

Great customer service experience