Frenchie.shopFrenchie.shop : Founded in 2016, we are innovative and creative merchants of the best quality French Bulldog and Pug products with the combination of Frenchie Lovers’ Fashion and Style. We put our passion into what we do, the creativity and innovativeness is part and parcel of our true essence.
Frenchie.shop (frenchie.shop) has 771 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Fiona P.
We used the guide on the site. The shoes come far too small. We email them, the guide in their email is completely different? I email them the new sizes (not that much different? So that was worrying) and then after 2 weeks they say they never received my sent email (it was a direct reply) and so I will not get the exchange. They are shih tzu mixes, so not hugely big dogs so I don't know where to donate these overly small sandals but I am very disappointed.
Andrea M.
This company has stolen a copyrighted photo to use in advertising on their website. I was searching online for a new collar id tag for my French Bulldog puppy. I was shocked to discover my dog, who died in 2019, photoshopped to wear one of their tags. I used their contact form to inform them that they did NOT have permission to use the photo. They have not responded and the photo is still there! They claim they are all about honesty and integrity- ha!
Loki
Scam scam scam!
Kylie H.
This company seems like a scam. I have never received a track and trace for my order I placed over two weeks ago. I have emailed and not received and reply and my latest email bounced back. They were happy to take my money though. Shame of you! If you can’t supply then at least reply saying that and refund the money.
Michele H.
I wanted to love this store & products but they are horrible. Weeks went by & no delivery. Contacted them & was told color ordered out of stock (I was never told this after order placed). Over 30 days later now, still no product replacement delivery & tracking provided is useless. Avoid buying from here!!!
Tim M.
I would strongly recommend avoiding this company. Shipping takes forever due to products manufactured and shipped from China with little or no tracking capability. Company communication is terrible, and return process is non-existent. Many companies do an excellent job catering to the Frenchie owner community, but this is not one of them. Avoid!
Leah N.
They do not return/exchange without an insane shipping fee.
Kate S.
DO NOT ORDER FROM THIS COMPANY!! I ordered $200 worth of items for my baby and all the sizes were significantly off. It clearly states on their website that a return is simple and all you need to do is contact the store via email. The responses we received were unclear until we strongly requested a refund. They finally agreed to a refund but then indicated we had to return all 4 items to CHINA. Sending it to China would cost more than the items. DO NOT ORDER FROM THEM. This company does not stand by their word. They should be ashamed of themselves.
