FreeTaxUSAReviews of freetaxusa.com

Dont know why i cant efile my taxes,it just saying mail filling.i believe the efile window is not yet opened

I used FreeTaxUSA for both my federal and state income tax returns. I needed to file amendments for both. My printed state income tax return did not include the required information (DATE OF BIRTH) to claim the Earned income tax credit for my state. I then lost my tax credit when I amended and was hit with a balance due. All because their stupid software could not input the proper fields that are required. This small detail has cost me. In reaching out for support, they were absolutely useless to help. They claimed DOB is not required to claim the credit, yet it is clearly stated right on the EITC form. I have no idea how they are able to continue operating when they don't even follow the basic tax form requirements. I will never use them again, nor recommend them to anyone. Not worth the hassle they have put me through!

First of al IT IS NOT FREE! I filed my taxes with bad information from Freetaxusa.com. The IRS found errors so I thought I would check to see if I amended my return the problem be fixed. I used their amend process and low and behold it showed an error on the part of the IRS so I went ahead and purchased the amended return for an additional $15. After I paid, my return showed that the IRS was actually correct. So apparently Freetaxusa pulled some kind of software scam to get me to pay for something I didn't need. They refused to refund my money although I had proof it was their software and ignored any further emails I sent them. Stay clear of these crooks!

FreeTaxUSA has been the most accurate, in depth tax prep website out of several I've tried. The forms are simple to fill out and have links that help inform users instantly more detailed explanation of what is being asked. I had the fastest, kindest, briefest and best support ever, and it saved me money where I would have paid money unnecessarily. I got a text that my return was accepted by IRS in less than a minute of e-filing and 5 minutes later a follow up email with info on how long it usually takes for a refund. Wow!

I am so happy to have been helped by FreeTaxUSA for the last 3 years in filing my Tax Return. As an old man in 80's with limited computer skills, I appreciate their help in guiding me through. Hope they will continue providing this service as long as I live.

For several years in a row, I have used FreeTax and my wife has used TurboTax, and we don't quit until we come up with the same number. The interesting part is when we sit down and try to figure out our differences. Based on this I can say with certainty that FreeTaxUSA is better (and cheaper). Having said that, FreeTaxUSA has some issues that I find almost unbelievable. Things like having to enter information from a single K-1 up to three times. And far too many times, if you don't click the little question mark to get more information about something, you'll enter a wrong value. Taking an example from the Colorado deductions page, this sounds very clear: "Enter your total charitable contributions made during 2021:". But it's not. If you clicked the question mark, you'd find out that they really meant "Enter your total charitable contributions made during 2021 AND NOT ALREADY DEDUCTED ON THE FEDERAL FORM:".

Okay for tax returns so simple you could've done them on paper anyway. The software is user-friendly enough, but just try to enter the codes for a K-1 form! Half of them aren't supported. Oh well, you get what you pay for.

FreeTaxUSA worked fine for my simple needs. TurboTax has a slightly better interface and a bit more automation but I got for free what TB tax wanted $100 for (because unemployment does not qualify for free filing at TT and then they tack on +$50 to file state) so I'm satisfied with FTUSA. Both came up with the exact same returns. Got more then what I paid for (I paid nothing). E-file was quick.