FreeTaxUSA100% Free Federal Tax Filing. Do it right. Do it free. E-file your tax return directly to the IRS. Prepare federal and state income taxes online.
FreeTaxUSA (freetaxusa.com) has 197 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Starr A.
I have use FreetaxUSA for the past two years and plan to do so again. I have had not complaints whatsoever. This service is free if you meet the free requirements. They tell you that up front. There will always be those who complain because they had issues. This website is Not a scam website. If you have special needs, then perhaps you should use another service that charges a lot more money.
Dale N.
filled out and gave them all information, then get error on a file/field they did not even have? now can not log back into account, Just a suspected fraud company, but you do as you risk. is giving our information to a RIP off company worth the risk?
Long K N.
Are you going to have California Form 540 2EZ in the future? Thank you very much for thoroughness , ease and professionalism of your software and your great online income tax service.
Stephen B.
Their web site gives you an error if you try to use a "foreign" e-mail address. There's simply no such thing, anyone can have an e-mail address using any top-level domain (TLD). Their support told me, "Unfortunately, we do not support foreign addresses, including email addresses." This incompetence makes me wonder how good their product actually is. No other tax service (HR Block, TurboTax, etc) bans "foreign" (again, no such thing) e-mail addresses.
grthomas
Very good experience with FreeTaxUSA. It was fast and very easy to understand. Had been using Turbo Tax but they have gotten expensive and FreeTaxUSA was just as easy if not easier to use. I only have Social Security and a small amount of investment gains/losses. It took less than and hour and about 20 min or less to get the email that my return was accepted by the IRS. I was happy to see that they had the investment forms. Some of the free ones don't. Did not need to file a state return - Florida doesn't have income tax.
J. D.
Ok, absolutely free Federal e-file and a reasonable price for the state e-file. I completed my taxes on another site and they matched exactly with FreeTaxUSA. $80 vs $15. No comparison.
Kara V.
FreeTaxUSA charges extra fees after filing, then takes the entire refund after having it deposited in their account. The customer service is beyond useless and they just blame their bank and use that excuse to never give your refund. They're nothing more than a scam.
Dee M.
I established an account with FreeTaxUSA just to check out the service, and decide if I wanted to switch from my current provider. I didn't. NOW, I can't delete the account, which in my opinion is COMPLETE BUNK in the age of rampant cybercrime. It's simple - one button, I CHOSE TO DELETE MY ACCOUNT WITH FreeTaxUSA. I don't want an account that I don't plan to use left open.
