FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

702 approved reviews, newest moderated first

Chris M.
Sep 9, 2025
I lost my Key.
I lost my Key. Thanks to Horlan and his ability to resolve this for me. The process required a few email exchanges, and without hesitation, the matter seems to be in good hands, and I'm glad I purchased a Freesky.
Response from FREESKY eBikeSep 29, 2025
Thank you for your fantastic 5-star review! We’re so glad to hear that Horlan was able to quickly resolve the issue with your lost key. We understand how frustrating these situations can be, but it's great to know that the process went smoothly and that you're happy with your decision to purchase a Freesky. We’re always here to help, and it’s customers like you who make our work so rewarding. If you ever need further assistance, don’t hesitate to reach out. We're here to ensure you continue enjoying your Freesky experience!
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Chris
Sep 9, 2025
Exceeds expectations
The bike itself exceeds expectations. Easily set up and ready to ride in no time. I use this bike for hunting and general fun and it's fast, controlled and I love the technology for turning it on and off. The customer service is also extremely helpful and responsive- recently lost my charger in a move and they were quick to get me back on the road!
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your amazing 5-star review! We’re thrilled to hear that your bike is exceeding your expectations and that it’s been great for both hunting and fun rides. It’s fantastic to know that the setup was easy, and that you’re enjoying the bike’s technology and performance. We’re also glad to hear that our customer service was able to quickly assist you when you lost your charger. Your satisfaction is our top priority, and we’re happy to have been there to help you get back on the road. Thanks again for sharing your experience, and we look forward to supporting you on many more great rides!
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Horace C.
Sep 9, 2025
FreeSky parts
Daisy worked hard to provide with the parts I needed.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your amazing 5-star review!
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Martin J.
Sep 9, 2025
Ordering extra charger
Every dealing I have had has been great.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your amazing 5-star review!
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Craig R.
Sep 9, 2025
My experience was well above average
My experience was well above average. Response time seems slow but that’s because we’re half a world apart from each other.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your amazing 5-star review!
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Jean Yves D.
Sep 9, 2025
J'ai acheter un freesky r430.tres beau…
J'ai acheter un freesky r430.tres beau et bon vélo.a la réception léger problème mais la cie a régler tout çà en un temps record.tres bon service.velo a 2 moteurs c'est à essayer.fameux et rapide malgré son poids.merci
Response from FREESKY eBikeSep 29, 2025
Thank you for your fantastic 5-star review! We’re so glad to hear that you're enjoying your Freesky R430, and that any initial issues were quickly resolved by our team. It’s great to know that the dual-motor performance exceeded your expectations and that you’re impressed with the bike’s speed despite its weight. We really appreciate your feedback and are thrilled to hear you had a positive experience with both the product and our customer service. If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
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Jesse C.
Sep 9, 2025
I think the swift 🐎 is a pretty good…
I think the swift 🐎 is a pretty good bike I haven't had to many issues I just ordered the new control box for my bike so I'm excited to see how much of an upgrade it is I hope it will do at least 35 when I'm done installing it I also wish I would have just bought the warrior.
Response from FREESKY eBikeOct 21, 2025
Thanks for sharing your thoughts! We're glad to hear you're enjoying the Swift 🐎 so far. That new control box should definitely give you a nice boost! We’re excited for you to see the upgrade in action, and we’re confident it’ll bring some extra speed to your ride. 🚀 As for the Warrior, it’s always a good idea to explore all your options before making the final choice, but the Swift is still a great bike. Hope it continues to impress you once the upgrade is in place! If you need any help with the install or anything else, just give us a shout! 🚴‍♂️🔧
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Wynn
Sep 9, 2025
Their customer service is second to…
Their customer service is second to none. Always prompt to get back to me. The bike is fantastic. I have the Freesky Rocky Pro, which is a commuter E-Bike and is built like a tank. I take it every day to commute to work 11mi. One way. I've already recommended this to a friend and he loves it.
Response from FREESKY eBikeSep 29, 2025
Thank you for your incredible 5-star review! We’re so happy to hear that both the Freesky Rocky Pro and our customer service have exceeded your expectations. It’s great to know that your bike is performing well as a commuter e-bike, and that it’s been reliable for your daily 11-mile commute. We also appreciate that you’ve recommended the bike to your friend, and we’re thrilled that they love it too! Your feedback means the world to us, and we’re here for any future questions or support you may need. Thanks again for choosing Freesky!
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