FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

702 approved reviews, newest moderated first

Steve B.
Dec 22, 2025
Display not the same as in manual
I received my bike, it was very easy to assemble. The display on the bike was not the same as in the owner's manual. Support got back to me right away and provided the correct documentation. Great service, great bike.
Response from FREESKY eBikeDec 23, 2025
Thank you for your feedback! We’re glad to hear the bike was easy to assemble and that our support team was able to quickly provide the correct documentation. We appreciate your understanding regarding the display difference, and we’re happy to know you’re enjoying your Freesky. If you need anything else, we’re always here to help. Enjoy the ride! 🚴‍♂️
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Alex M.
Dec 19, 2025
Chase helped me get what I needed.
Chase helped me get what I needed.
Response from FREESKY eBikeDec 19, 2025
Thank you for your feedback! We’re glad to hear that Chase was able to help you get exactly what you needed. We’ll be sure to pass along your kind words to him. If you need anything else, we’re always here to help. Enjoy your ride! 🚴‍♂️
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caitlyn F.
Dec 19, 2025
Great Customer Service from Daisy!
Daisy has been incredibly helpful for all of my troubleshooting and replacement parts! Amazing Customer Service!!
Response from FREESKY eBikeDec 19, 2025
Thank you so much for your kind words! We’re thrilled to hear that Daisy was able to help you with troubleshooting and replacement parts. She truly goes above and beyond for our customers, and we’ll be sure to share your feedback with her. If you need anything else, we’re always here to help. Enjoy your ride! 🚴‍♂️
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HAZEM E.
Dec 18, 2025
My first e-bike
My first e-bike. I searched online and spoke to owners of different bikes. I decided on swift horse. The bafang motor and Samsung battery were a priority. The bike is considered average weight for what you get. Even on the lighter side. It rides extremely comfortable. Display is amazing. I had a problem with the gears. FREESKY offered paying to get it adjusted at a local bike shop. Currently no problems. I love the bike and will take any chance to go on a ride. I use mainly for exercise. It’s relatively easy to pedal on mid gears at start.
Response from FREESKY eBikeDec 19, 2025
Thank you so much for sharing your experience! We’re honored that your first e-bike is the Swift Horse. It’s great to hear that the Bafang motor, Samsung battery, comfort, and display all met your expectations. We’re also glad we could help quickly with the gear adjustment—your riding experience matters a lot to us. Enjoy every ride and have fun staying active with your Freesky! 🚴‍♂️
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Mostafa E.
Dec 18, 2025
Great no probs at all
Great no probs at all
Response from FREESKY eBikeDec 19, 2025
Thank you for your support.
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Leonard P.
Dec 18, 2025
You guys are the best ebike company.
You guys are the best ebike company.. love your products, easy to install.. well built .. keep up with the good work 👍🏻🙂...rear rack installation was easy and simple, also the Fenders are great.
Response from FREESKY eBikeDec 18, 2025
Thank you so much for the amazing support! We’re truly grateful for your kind words and are thrilled to hear you’re enjoying your Freesky eBike. It’s great to know the installation was smooth and that the rear rack and fenders met your expectations. Your encouragement means a lot to our team — we’ll keep working hard to deliver well-built products and a great riding experience. Happy riding! 🚴‍♂️👍
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Eco Tango Keith Fugitt R.
Dec 17, 2025
The free sky swift horse is a great…build :)!
The free sky swift horse is a great build sleek and sexy looking. Comfortable slow ride or fast.
Response from FREESKY eBikeDec 18, 2025
Thank you for the awesome feedback! We’re thrilled to hear you’re enjoying the Freesky Swift Horse — its sleek design, solid build, and versatile ride are exactly what we aimed for. Whether you’re cruising comfortably or picking up the pace, we’re glad it’s delivering a great experience. Enjoy every ride, and thanks for choosing Freesky! 🚴‍♂️✨
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Michael O.
Dec 17, 2025
There is a representative from your…
There is a representative from your company who goes by the name of Daisy and she is Beyond exceptional in her field, you need to give her a raise as for she is probably one of the best represented is that you employ
Response from FREESKY eBikeDec 18, 2025
Thank you so much for taking the time to share this wonderful feedback! We’re truly grateful for your kind words about Daisy — she’ll be thrilled to hear how much her support meant to you. Providing thoughtful, reliable service is something we value deeply, and it’s great to know she made such a positive impression. We’ll be sure to pass your praise along to her and the team. Thank you for choosing Freesky! 🙌🚴‍♂️
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