FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

702 approved reviews, newest moderated first

Briana G.
Jan 14, 2026
My husband bought me a swift horse…
My husband bought me a swift horse e-bike for Christmas. I am pleased with the bike, however, we have purchased our e-bikes through an authorized dealer, and we are not getting the support from them as promised. But, Chloe(Rep w/ Freesky has been supportive and understanding with our questions, comments and concerns.
Response from FREESKY eBikeJan 14, 2026
Thank you for your feedback! We’re glad you’re enjoying your Swift Horse, and we’re sorry about the support issues with the dealer. We’re happy Chloe was able to help, and our team is always here if you need further assistance. Enjoy your rides! 🚴‍♀️
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davidwade
Jan 14, 2026
Awesome service great bikes i own the…
Awesome service great bikes i own the Eurostar with un locked controller reach speeds 40mph
Response from FREESKY eBikeJan 14, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying your Eurostar and that our service made a great impression. It’s always great to see riders having fun and getting the most out of their bike. If you ever need support, tips, or maintenance help, we’re always here. Enjoy the ride and stay safe! 🚴‍♂️
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McDaniels
Jan 13, 2026
Lots of fun…
Bike is lots of fun and customer service is great. We got the Swift Horse. It’s built like a tank but is still really fast.
Response from FREESKY eBikeJan 14, 2026
Thank you for the great feedback! We’re glad to hear you’re having so much fun with your Swift Horse. Built tough and fast is exactly what we aim for! It’s also great to know our customer service met your expectations. Enjoy every ride, and thanks for choosing Freesky! 🚴‍♂️
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LGC
Jan 13, 2026
Quality bike, great customer support
I purchase the Swift Horse horse for my son as his friend has a similar model from Freesky and loves it after 2 years now. The bike is a quality build, rides well, easy to configure and use. We experienced a minor issue, and reached out to customer service. We worked with Ande to troubleshoot, land on a solution and get back on the road again. Would highly recommend the purchase based on their level of engagement to ensuring customers are supported.
Response from FREESKY eBikeJan 13, 2026
Thank you for sharing your experience! We’re thrilled to hear that your son is enjoying his Swift Horse and that it’s been easy to set up and ride. It’s great to know that Ande was able to help troubleshoot and get you back on the road quickly. We truly appreciate your recommendation and are happy to have provided the support you needed. Wishing you both many fun and smooth rides ahead! 🚴‍♂️
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Will
Jan 10, 2026
Awesome company and Greatest Customer…
Awesome company and Greatest Customer service
Response from FREESKY eBikeJan 11, 2026
Thank you so much for the review! 🙌 We truly appreciate your kind words about Freesky and our customer service. Providing great support and a great riding experience is always our top priority. Thanks for being part of the Freesky community — enjoy the ride! 🚴‍♂️⚡
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Ron R.
Jan 8, 2026
Swifthorse. Leader of the pack
After a lot of research I chose to buy a Freesky Swifthorse with the ultimate package. I placed my order and received my bike within 5 days! (I'm in Canada) It was well packaged and assembly was easy. After making a couple modifications and setting the bike up to my liking (with the help of Freesky's awesome customer service staff!) I've found this bike to suit my needs perfectly. Not only is it a great looking bike (I get compliments on it all the time) it's built to last & rides like a dream. Lots of power for the hills & the full suspension gives me the comfort I need for long rides on rough roads & trails. The battery gives me more than enough range for any rides I choose to do. The 26x4 inch fat tires add to the comfort and stability of the bike and the hydraulic disc brakes have plenty of stopping power. This is truly a great bike and I highly recommend it! Freesky...Go anywhere!
Response from FREESKY eBikeJan 9, 2026
Thank you for such a detailed and thoughtful review! We’re thrilled to hear that your Freesky Swifthorse arrived quickly and was easy to set up, and even happier that it’s been a perfect match for your riding needs. It’s great to know the power, suspension, range, and overall comfort are giving you confidence on both roads and trails. Your kind words about our customer service team truly mean a lot to us. Enjoy every ride—and thank you for being part of the Freesky community! 🚴‍♂️
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Tony
Jan 8, 2026
I had zero problems with freesky
I had zero problems with free sky. The bike is everything I expected it to be I’m 67 years and my Eurostar ultra has been a game changer for me. Well, done, free sky I would recommend this company to my friends.
Response from FREESKY eBikeJan 9, 2026
Thank you so much for sharing this! We’re truly happy to hear that your Eurostar Ultra has been a game changer for you and that everything met your expectations. It means a lot to us to know our eBike is helping you enjoy riding even more. Thank you for the recommendation and for being part of the Freesky community—wishing you many great rides ahead! 🚴‍♂️
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Billy G.
Jan 2, 2026
I have a Eurostar and l just love it…
I have a Eurostar and l just love it very fast reliable sturdy l ride it every day just can't get enough of it. I had a e bike it was called Magnum Peak 750w nothing but problem after problem with it The Eurostar freesky is the best e bike l have had ❤️❤️❤️ l get so many compliments on it Thx.s so much for making a OSSUM e bike
Response from FREESKY eBikeJan 3, 2026
Thank you so much for the kind words! We’re thrilled to hear that you’re enjoying your Eurostar Freesky eBike! 🚴‍♂️✨ It’s awesome to know that it’s been fast, reliable, and sturdy for your daily rides, and we're glad to hear you're getting compliments on it too. Your feedback means a lot to us, and we’re grateful for your trust in Freesky. ❤️ If you ever need anything or have any questions, don’t hesitate to reach out. Thanks for choosing Freesky, and happy riding! 🚴‍♀️💨
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