FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

702 approved reviews, newest moderated first

Mickey B.
Dec 31, 2025
Great Customer Support
When I unpacked my e-bike (Swift Horse), the tail bracket for the brake light/turn signal was broken. I contacted support late on Christmas Day, and received a quick reply. FreeSky quickly shipped a replacement cargo frame with bracket. It arrived today. Everything is now perfect. I love my e-bike! Thank you FreeSky!
Response from FREESKY eBikeJan 2, 2026
Thank you for your feedback and support! We're so glad to hear that you're happy with FreeSky's customer service and your Swift Horse e-bike. We always strive to provide quick and efficient assistance, and we're glad we could resolve the issue for you even during the holidays. We appreciate your understanding and patience! If you need anything in the future, don't hesitate to reach out. Enjoy your ride! 🚴‍♂️✨
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J
Dec 31, 2025
Its BEASTS
Riding experiences ...?! I tell my my opinion it's great. Its powerful, looks sick. The battery allows u riding days. To summarise it is the best, POWERFUL, kind of bike I ever had. I'm driver (car). But love it jump and get where I need in quick time. A Bit out of topic: 1 minus thickness of tyre is a joke to what u would expect from beast like that. Its big, heavy and looks amazing. The customer service +5 stars. Sorry had to mention at the beginning I got FREESKY ALASKA PRO M 520 Thats the one I have, that's the one I would recommend!
Response from FREESKY eBikeJan 2, 2026
Thanks so much for sharing your experience! 🙌 We're thrilled to hear that you're loving your e-bike and enjoying the power and performance of it. Sounds like the Swift Horse really lives up to the "beast" title! 💥 We totally get your point about the tire thickness, and we'll definitely take that into consideration for future designs. But we're glad the bike's power and speed are making up for it. 🚴‍♂️💨 Also, huge thanks for the 5-star shoutout to our customer service! We always aim to provide top-notch support, so it's awesome to hear that we hit the mark. Enjoy your rides and keep crushing it! 😎 Let us know if you ever need anything! 👌
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Colin T.
Dec 30, 2025
Excellent customer service before and…
Excellent customer service before and after purchasing the freesky ranger m-540 ebike, so far I'm very happy with the ebike , contacted customer service with a few minor issues and freesky replied within 24 hours, I will definitely recommend freesky.
Response from FREESKY eBikeDec 31, 2025
Thank you for your kind review! We’re happy to hear you had a great experience with our customer service both before and after purchasing your Freesky Ranger M-540. It’s great to know you’re enjoying the eBike and that our team was able to assist quickly with your questions. We truly appreciate your recommendation and wish you many enjoyable rides ahead! 🚴‍♂️
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Eddy
Dec 30, 2025
Incredible ebike
Incredible ebike, strong, powerful and comfortable. The king of the road.
Response from FREESKY eBikeDec 30, 2025
Thank you for the great feedback! We’re happy to hear you’re enjoying the strength, power, and comfort of your Freesky eBike. Wishing you many confident and enjoyable rides ahead—thanks for riding with us! 🚴‍♂️
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Scott G.
Dec 24, 2025
Freesky Warrior Pro
Best deal ever so much bike for the money. Great customer service and advice. You cant go wrong with freesky. Enjoy a awesome riding expirance for grear price.🎄🎄💯💯✌️✌️✌️
Response from FREESKY eBikeDec 26, 2025
Thank you for the amazing review! We’re so happy to hear you’re enjoying your Freesky Warrior Pro and feel you got great value for the price. It’s awesome to know our customer service and advice helped along the way. Enjoy every ride, and thanks for choosing Freesky! 🎄🚴‍♂️💯
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Marco Antonio F.
Dec 23, 2025
Love my new bike as it's so convenient…
Love my new bike as it's so convenient while driving around. Plus, if you need anything, they are always a chat or email away. Look forward to many rides and adventures in tje future.
Response from FREESKY eBikeDec 23, 2025
Thank you so much for your kind words! We’re happy to hear that you’re loving your new bike and enjoying the convenience it brings. Our team is always just a chat or email away whenever you need support. Wishing you many great rides and adventures ahead—thanks for choosing Freesky! 🚴‍♂️
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Unknown
Dec 23, 2025
The bike is brilliant
The bike is brilliant, departure is smooth and power comes later which gives confidence to driver. Very easy to cycle with. Dual motor gives enough power to climb any hill with ease. Battery is excellent and last long. Chloe from support team was giving me excellent advices which really helped me. Thank you Chloe.
Response from FREESKY eBikeDec 23, 2025
Thank you for your wonderful feedback! We’re so happy to hear that you’re enjoying the smooth power delivery, easy riding experience, and strong dual-motor performance. It’s great to know the battery is meeting your expectations as well. We’ll be sure to pass your kind words along to Chloe—she’ll be thrilled to hear this. Thanks again for choosing Freesky, and enjoy every ride! 🚴‍♂️
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Michel P.
Dec 22, 2025
Le service impeccable
Le service impeccable
Response from FREESKY eBikeDec 23, 2025
Merci beaucoup pour votre retour ! Nous sommes ravis d’apprendre que vous avez trouvé notre service impeccable. N’hésitez pas à nous contacter si vous avez besoin d’aide à l’avenir. Bonne route avec votre Freesky ! 🚴‍♂️
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