FREESKY eBikeFREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.
FREESKY eBike (freeskycycle.com) has 702 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Scott H.
Horlan worked very hard for me. I believe he does everything he can for his customers.
Response from FREESKY eBikeFeb 3, 2026
Thank you for sharing your experience! We’re so glad to hear that Horlan provided you with excellent support and went above and beyond to help. We truly value his dedication to our customers, and we’re grateful for your kind words. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! 🚴♂️
Greg B.
Just got my Ranger Air and it is everything I hoped it would be. I was surprised at how smooth the shifting was and how good the suspension handles in rough conditions. Love the 2 wheel drive for steeper hills and the desert offroad conditions around Phoenix.
Response from FREESKY eBikeFeb 2, 2026
Thank you for sharing this! We’re thrilled to hear your Ranger Air is living up to expectations. Smooth shifting and suspension performance really make a difference, especially in rough terrain. And that 2-wheel drive is a game changer for steep hills and desert off-road conditions like you have around Phoenix 🌵—it’s great to know it’s performing the way it should out there. Enjoy every ride, and if you ever need anything, we’re always here to help. Ride safe and have fun! 🚴♂️
Benoit P.
Really like my Freesky electric fatbike. Good suspension, the ride is smooth. The speed and the stability is great. Fun to ride.
Response from FREESKY eBikeJan 31, 2026
Thank you for the awesome review! We’re so happy to hear that you’re enjoying the smooth ride, great suspension, and the fun factor of your Freesky electric fatbike. It’s great to know the speed and stability are working well for you. Keep having fun on your rides! 🚴♂️
Sylvain
Great value for the money Great value for the money! I bought the warrior Pro and went for my first ride. I was very impressed with the PAS and when needed a break the throttle was very responsive. All the accessories and the girl from Freesky are excellent.the best support, service is good,Very fast this bike...Good Warrior....
Response from FREESKY eBikeJan 31, 2026
Thank you for the fantastic review! We’re so happy to hear that you’re impressed with the Warrior Pro’s performance, especially the PAS and responsive throttle. It’s also great to know that you had a positive experience with both the bike and our team. We really appreciate your feedback and are thrilled to have you as a Freesky rider! Enjoy your fast and fun rides ahead! 🚴♂️💨
Wasih I.
One of the main reasons I went with free sky was because I read about there customer service and many say it was great I have had the bike around a year and always received very quick responses always help out Jensen has always sent new parts when anything has gone wrong so will definitely recommend
Response from FREESKY eBikeJan 31, 2026
Thank you for sharing your experience! We’re so glad to hear that our customer service, especially Jensen's support, has lived up to your expectations. We strive to always be there for our riders, and it’s great to know you’ve received quick and helpful responses whenever needed. Thank you for recommending us—your trust means a lot! 🚴♂️
Scott M.
I have been riding ebikes for over 7 years and have struggled to find something that worked for all of my needs. We live very close to a local rail trail and all of the bikes I got that were great for regular road riding were illegal to use on the trail. And all of the trail bikes I tried weren't suitable for the road. This ebike is the perfect mix. Works great for road riding and works great on the rail trails. It's a very solid and stable bike as well. I couldn't be happier with my purchase and finally found a bike I will be keeping for years. Customer service was awesome as well.
Response from FREESKY eBikeJan 31, 2026
Thank you so much for the amazing review! We’re thrilled to hear that you’ve found the perfect balance with your Freesky e-bike—one that works for both road riding and trail adventures. It’s great to know you’re happy with its stability and overall performance. We’re also glad to hear our customer service met your expectations. Enjoy many years of riding, and thanks again for choosing Freesky! 🚴♂️
Carlton T.
With the aid of Mr Jensen I bought my Rocky Pro A-320 while the ship was still at sea. I Knew what I wanted, Mr Jensen called me by phone to explain and send me the online order form. Mr Jensen upgraded my shocks and replaced a fender under warranty. Very pleased with the support, videos, seat upgrade (fat-A model). I received my Rocky Oct 30, 2024, my Birthday was the next day(Halloween 🎃). The frame welding is well Above average, twin shocks front and rear, Fat tires on trails, off road, even crossed a Salt Marsh like a kid again. I'm now 74 and "🎵 I'M MOBILE, Beep - Beep! 🎶" Thank you FreeSky and Especially Mr Jensen Koo. C. Tasch. Bx. NY.
Response from FREESKY eBikeJan 31, 2026
Thank you for sharing your incredible experience, C. Tasch! We’re so happy to hear that Mr. Jensen was able to assist you in finding the perfect Rocky Pro A-320, and that the upgrades and support met your expectations. It’s fantastic that you’re enjoying your bike so much, from the smooth ride on trails to crossing the salt marsh like a kid again! 🎶 Your feedback truly made our day, and we’re honored to be a part of your adventures. Wishing you many more memorable rides ahead, and thank you for choosing Freesky! 🚴♂️🎉
Andrew H.
The Alaska 520m is a well made e bike that has quality parts. Iam very happy with freesky. Horlan has been an excellent tech support, responding promptly.
Response from FREESKY eBikeJan 28, 2026
Thank you so much for your kind words and recommendation! We’re really glad to hear that your issue was resolved successfully. Horlan will be happy to know his support made a difference. If you need any assistance in the future, we’re always here to help.
