FREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.
FREESKY eBike (freeskycycle.com) has 702 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
freeskycycle.com
Website
freeskycycle.com
Category
Bicycles
Location
DENVER, Colorado
Listed on Five Star Index
2026
About these reviews
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The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
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Ordered the Swift Horse Pro Ebike as an early Christmas gift for myself, and I am very pleased with my purchase. The bike arrived quickly and was easy to assemble. I have been riding the bike every weekend for the past few months, and I can say it is fun to ride, comfortable, has plenty of range for long rides, and is also very fast. I reached out to support about 4 weeks after my purchase with some questions, and they were courteous and quickly addressed my concerns (Carl was great). I would highly recommend Freesky Ebikes to anyone in the market for an electric bicycle.
Response from FREESKY eBikeFeb 28, 2026
Thank you so much for the ⭐⭐⭐⭐⭐ review! 🙌
We’re thrilled to hear that your **Swift Horse Pro** has been a perfect early Christmas gift to yourself 🎄⚡ Fast, comfortable, fun to ride, and with plenty of range—that’s exactly the experience we aim to deliver. It’s also great to know the bike arrived quickly and was easy to assemble.
A big thank you as well for mentioning **Carl**—we’re glad he was able to answer your questions and take good care of you.
Your recommendation truly means a lot to us. Thanks for choosing Freesky, and enjoy many more great weekend rides ahead! 🚴♂️✨
BS
Brian S.
Fantastic customer service great product
Fantastic customer service great quality bike so far super happy with my purchase and hope to get thousands of miles of enjoyment thanks freesky
Response from FREESKY eBikeFeb 28, 2026
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’re happy with both the customer service and the quality of your bike. We truly hope you get thousands of miles
PG
paul G.
Great Bike - Even for a big guy
I’m now in my mid 60’s and am a big guy at 6’4” and 18 stone but I am still pretty fit and have cycled all my life. I have toured the highlands on cycle trips and want to continue riding, but with a little less effort. My friend recently bought a similar bike for £3k but it has less power and much less range than the FREESKY RANGER which was virtually a third of the cost at £1199. I thought I’d struggle to find a good bike at a reasonable price because of my size and ALL bike shops I enquired with wanted too much money, This bike seemed too good to be true but I ordered it anyway.
PACKAGING:- A big heavy box arrived and it really needs two people to unpack but I managed on my own in 30 minutes. It took a further 40 minutes to assemble ( you require to remove the brake lever to fit the horn/ throttle unit) All tools and a manual are provided. Unfortunately my controller unit had come apart in transit so I emailed seller who apologised and posted a replacement immediately.
PERFORMANCE:- I was concerned my size would reduce enjoyment but not at all… it is superb. Five PAS settings and 7 manual gears are all you need and you quickly find a setting to suit you. Steep up hills become downhills, it is brilliant, UK road legal PSA speed is 25km/h but one switch on the control pad can override that, so you can really power the bike ( in a safe environment ) Lights come on automatically and the indicators are very useful for safety.
Everything is so easy to operate and I would be confident of going on a 100km PAS run without exhausting the battery. (If I were only 12 stone) However I do appreciate that I won't achieve that but I did achieve 60 km before the battery level dropped to one bar. This machine is heavy if you push it in and out of a shed but there is a push mode button to assist and a very sturdy stand.
I have already taken it onto mud, snow and ice and quickly realised how stable this bike is. I have fallen off my old bike several times due to ice but I felt really safe on this.
Note:- If you run constantly on TWO motor mode and unrestricted speed control, you will probably lose half your range capability but single motor is more than enough for most runs.
CHARGING:- It comes with a charger and I reckon 6 -8 hours from 0 to full charge. The display clearly shows charge and power status along with speed and distance. I HAVE REACHED 60 km/h on a safe road descent and climbed steep hills easily without battery suddenly depleting, which was a potential fear. I purchased a battery storage bag for safety issues as I store the bike in a large shed. (That's just me being cautious). I also purchased a battery cover for when in use. I did get a rear wheel puncture whilst unavoidably travelling through a freshly cut section of really thick Hawthorn bushes. However, I managed to change the tube quite quickly. (There is one cable to disconnect and a few cable ties to cut before removing the wheel but the Fat tyres can be removed and replaced easily without tyre levers)
There is nothing else to say about this wonderful bike other than it has given me a new lease of life for fitness. You can give yourself a really good workout and rest when you want. You can go much further than you might have done previously, I laugh at steep hills now!!
CUSTOMER SERVICE:- Immediate and excellent response to my issue. I can’t praise the seller high enough,
If you are thinking about going to a cycle shop for an E-bike… I would advise, for price and quality
SIMPLY BUY THIS !
Paul Greig.
Response from FREESKY eBikeFeb 27, 2026
Hi Paul,
Thank you so much for taking the time to share such a detailed and thoughtful review. We truly appreciate you highlighting your experience with the Ranger — especially from the perspective of a tall, experienced rider. It’s fantastic to hear that the bike has met your expectations in terms of power, stability, and range, and that it’s helping you continue riding with confidence and enjoyment.
We’re also glad we could quickly resolve the controller issue for you. Your notes on performance, range expectations, dual-motor usage, and real-world riding conditions will be incredibly helpful for other riders considering the bike.
Most of all, hearing that it’s given you a “new lease of life” is exactly why we do what we do. That means a lot to us.
If you ever need anything in the future, we’re always here to help.
— Freesky Team
DG
Donald G.
We’re thrilled with the Freesky Wildcat…
We’re thrilled with the Freesky Wildcat e‑bike we bought for our daughter. It’s powerful, smooth, and well‑built, with great battery life and a comfortable ride. She loves it, and it’s been an excellent value and a fantastic purchase overall.
Response from FREESKY eBikeFeb 27, 2026
Thank you so much for your wonderful feedback!
We’re thrilled to hear your daughter is loving her Wildcat and that you’re happy with the power, comfort, and battery life. It’s great to know it’s been such a fantastic purchase for your family.
If you ever need anything, we’re always here to help.
— Freesky Team
CF
Chad F.
My Freesky Wildcat has been a great…
My Freesky Wildcat has been a great purchase & have really enjoyed it so far. It has been very reliable & 100% problem free. Would definitely purchase again.
Response from FREESKY eBikeFeb 27, 2026
Thank you so much for sharing your experience!
We’re delighted to hear your Wildcat has been reliable and completely problem-free — that’s exactly what we aim for. It means a lot to know you’ve been enjoying every ride and would choose Freesky again.
If you ever need anything, we’re always here to help.
— Freesky Team
RE
Renald
Je tiens a souligner que jai un…
Je tiens a souligner que jai un excellent service ,mais le délais de livraison est long merci quand même
Response from FREESKY eBikeFeb 26, 2026
Merci beaucoup pour votre retour 🙏
Nous sommes ravis d’apprendre que vous avez reçu un excellent service — c’est très important pour nous.
Nous comprenons cependant que le délai de livraison ait pu vous sembler long. Nous travaillons continuellement à améliorer nos délais d’expédition afin d’offrir une expérience encore plus satisfaisante à l’avenir.
Merci encore pour votre confiance et votre patience.
— Freesky Team
EH
Eric H.
Great Customer Support for my Eurostar
Working with Customer Support for my Eurostyle is very helpful. They earnestly try and help their customers.
Response from FREESKY eBikeFeb 24, 2026
Thank you for your kind words! We’re glad to hear that our Customer Support team was helpful with your Eurostar and that you felt genuinely supported throughout the process.
We always strive to provide attentive and sincere assistance to every rider, and your feedback truly means a lot to us. If you ever need anything in the future, please don’t hesitate to reach out.
— Freesky Team
KE
Kevin
Purchased 2 Freesky Swifthorse PRO…
Purchased 2 Freesky Swifthorse PRO e-bikes in 2025. Lots of power and nice smooth ride. Gets up hills with ease and battery power is fantastic. Had an issue with digital screen and Freesky sent out replacement right away. Easy to contact for any warranty issues. Would definitely recommend Freesky to anyone looking to purchase a solid well built e-bike at a very good price
Response from FREESKY eBikeFeb 24, 2026
Thank you for choosing Freesky and for sharing your experience! We’re so glad to hear that both of your Swifthorse PRO e-bikes are delivering the power, smooth ride, and hill-climbing performance you were looking for. It’s great to know the battery life has been meeting your expectations as well.
We also appreciate you mentioning the screen issue — we’re happy our team could get the replacement out to you quickly and make the warranty process easy. That’s exactly the kind of support we aim to provide.
Thank you again for your recommendation and trust in Freesky. If you ever need assistance or have questions down the road, we’re always here to help!
— Freesky Team