FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

702 approved reviews, newest moderated first

Richard & Kim L.
Jan 27, 2026
Just received my new Wildcat A340 Ultra…
Just received my new Wildcat A340 Ultra today. It looks great but it still winter so will stay in the basement for awhile but looking forward to my first ride. I had some issues with ordering my new bike I hit the wrong bike by mistake and FREESKY worked along with me to sort out my error and got the right one on order and delivered to my door writhing 10 days.
Response from FREESKY eBikeJan 27, 2026
Thank you for sharing your experience! We’re glad to hear that your Wildcat A340 Ultra looks great, and we totally understand the excitement for your first ride once the weather warms up. We’re also happy that we could assist you with the order mix-up and get the correct bike to you quickly. Enjoy the ride when it’s time, and thank you for choosing Freesky! 🚴‍♂️
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Ken J.
Jan 26, 2026
I purchased my freesky wild cat pro in…
I purchased my freesky wild cat pro in December last Year, what a Bike the build is first class the power is Out of this world, the suspension brakes steering and Lights are excellent, and the company is so easy to get in Touch with, and the chap on the end of the phone named Clint is a real nice guy, the bike is so relaxing To ride, one happy biker, MANY Thanks Ken Jones.
Response from FREESKY eBikeJan 27, 2026
Thank you so much for the wonderful review, Ken! We’re thrilled to hear that your Freesky Wild Cat Pro is exceeding your expectations in every way—from the build quality to the power, suspension, and more. It’s great to know Clint was able to assist you and make your experience even better. We’re so happy you're enjoying your bike and looking forward to many more relaxing rides. Thanks for choosing Freesky! 🚴‍♂️
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Raymond
Jan 26, 2026
I received both bikes on time and as…
I received both bikes on time and as instructed they were well packed and relitvivly easy to put together the first bike was a Worrier and the second ws a ranger. I had a couple of issues nothing major however the customer service was one of the best I have been involved with, all by email. Once sorted I have to say the speed is brilliant the stability is great and feels very sturdy overall excellent value for money
Response from FREESKY eBikeJan 27, 2026
Thank you for the great feedback! We’re so happy to hear that your Warrior and Ranger arrived on time and were easy to assemble. It’s wonderful to know that our customer service met your expectations, and we appreciate you sharing your experience. We’re thrilled that you’re enjoying the speed, stability, and overall value of your bikes. Thanks for choosing Freesky, and enjoy the ride! 🚴‍♂️
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John M.
Jan 24, 2026
Really like the bike it’s fast
Really like the bike it’s fast. Had a small problem with the shipment however their customer service was great and fast to resolve.
Response from FREESKY eBikeJan 25, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying the speed of your bike. We apologize for the shipment issue, but we’re happy our customer service was able to resolve it quickly for you. Enjoy every fast ride, and thanks for choosing Freesky! 🚴‍♂️
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customer
Jan 24, 2026
We purchased two e-bikes for Christmas
We purchased two e-bikes for Christmas. We had several questions before making our decision on what bike fit our needs best. We were able to get ahold of customer support by phone and were extremely pleased with the professional and knowledgeable support provided. We ordered two bikes and accessories. The bikes arrived in excellent condition. The packaging was great with zero damage and all the assembly hardware was complete. They even provided tools to assist the assembly process. Assembly is a two persons process but nothing complicated. We can hardly wait for spring to start our biking season. Thank you Freesky for a wonderful experience
Response from FREESKY eBikeJan 24, 2026
Thank you so much for the ⭐⭐⭐⭐⭐ review! 🙌 We’re delighted to hear that your experience—from pre-purchase questions to delivery and assembly—was smooth and reassuring. It’s great to know our customer support team could help you choose the right bikes and that everything arrived in perfect condition with all tools and hardware included. Two e-bikes for Christmas sounds like an amazing gift 🎄🚴‍♂️🚴‍♀️ We hope they bring you many joyful rides once spring arrives. Thank you for choosing Freesky and for sharing such thoughtful feedback!
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Norman
Jan 24, 2026
Freesky hands down one of the best…
Freesky hands down one of the best companies I've ever interacted with. My Freesky Warrior Swift Horse came well packaged and was easy to put together. There online support has answered all of my questions with a swift manner. This is how business is done. Only put 11 miles on my fat tire ebike as a little test run and loved every minute.
Response from FREESKY eBikeJan 24, 2026
Thank you for the ⭐⭐⭐⭐⭐ review! 🙌 We’re truly honored by your kind words. It’s great to hear that your Freesky Warrior / Swift Horse arrived well packaged, was easy to assemble, and that our online support could answer your questions quickly. That’s exactly the experience we strive to deliver. Sounds like that first 11-mile test ride was a success! 😄 We’re excited for all the miles ahead and appreciate you choosing Freesky. Enjoy every ride! 🚴‍♂️⚡
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Brian
Jan 23, 2026
Relatively easy set up although there…
Relatively easy set up although there were not a lot of online instructions that I found relating specifically to the ranger m-540 e-bike maintenance settings. Had one nice day in Canada that was warm enough to test ride and the bike feels very solid with powerful performance. Looking forward to milder weather to get out and ride !
Response from FREESKY eBikeJan 24, 2026
Thank you for the ⭐⭐⭐⭐⭐review! 🙌 We’re glad to hear the setup was relatively easy and that your Ranger M-540 made a strong first impression with its solid build and powerful performance. It’s great you were able to squeeze in a test ride on that warm day in Canada! 🇨🇦 We also appreciate your feedback about the maintenance and settings instructions—this is helpful for us as we continue improving our support resources. Wishing you milder weather soon and many great rides ahead. Thanks for choosing Freesky! 🚴‍♂️⚡
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Jeff H.
Jan 23, 2026
The team at freesky are ON IT !!!
I have had two incredible interactions with the team at freesky. The first was a hand control module malfunction. I explained my problem to the support team sent a quick video of the problem and a new one was sent express. Lastly I tried to order a controller thinking it would boost the bikes performance and the team stopped me and let me know that the warrior I own and love already has the upgrade on it . saved me a 225 dollar wall hanger !! Keep up the excellent work guys !!
Response from FREESKY eBikeJan 24, 2026
Thank you for the ⭐⭐⭐⭐⭐ review!!! 🙌🔥 We’re so glad to hear about your great experiences with the Freesky team. Quickly resolving the hand control module issue and saving you from an unnecessary controller purchase is exactly how we believe support should work — honest, fast, and customer-first. It’s awesome to know you’re loving your Warrior, and we really appreciate your trust and enthusiasm. Thanks for riding with Freesky and for the kind words — we’ll keep pushing to stay “ON IT” 💪🚴‍♂️⚡
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