FreecycleReviews of freecycle.org

Disappointing experience but I fully appreciate that this is due to other site users as opposed to the site itself. Advertised a single bed. Virtually brand new. Offered for free as I like the concept of reducing land fill / passing things on to others who might be facing a hard time. 5 responses in first day all asking about availability and saying can pick it up immediately. I give out personal details. No response then. Time wasting and frustrating. Put on Gumtree. Gone first time. I like the concept. Just not the reality.

Absolutely perplexed by so many "timewasting" reviews on here. Only because I've tried several times to get Offers from freecyclers - I've sent messages online as well as email - but I never seem to be successful! Never seem to get any responses. Would love to know where I'm going wrong here. Can't help for want of trying to take people's stuff off their hands!

My listing keeps getting deleted for no apparent reason, and emailing the moderator (3 times) has met with no response. Something is not quite working over there!

I've used freecycle for years, getting items for myself and my daughter when she moved into her first home and needed everything. I've also rehomed lots of unwanted items myself and normally the recipient is very grateful. Fantastic idea!! Unfortunately this last couple of weeks I have been unable to access the site, I just keep getting "Freecycle is not responding" message. Is there something wrong with the site at the moment? Thank you for the help I can now access the site.

As of April 6,2020 I told you to stop sending me e-mails, I am now going to the better business bureau because you refuse to stop. I never signed up for this and do not want it. You are using my e-mail without my consent for distribution of your products and I do not want them. April 20th, 2020!!! Your response is for me to send you my login to remove me, how can I send you a login I don't have because I never signed up for it. That is pretty pathetic. I am now reporting you to the BBB

Note: this is about the user experience not the organisation itself or the ethos. The idea is one which when it works well for others is a good and meaningful way to help with consumer waste. I’ve only used Freecycle to offer one good condition, working item and unfortunately that experience was enough to put me off for good. I had two enquiries: one who passed my address onto a ‘friend’ without asking if it was okay to do that. They only told me when I emailed saying as they hadn’t collected the item I would give it to someone else. This made me very uncomfortable and I informed the moderators but have not as yet had a response. The second person did exchange mobile numbers but still didn’t show up. When I did message they seemed to be wanting me to bring the item to them, rather than collect it. I politely declined. I can’t leave stuff outside for collection, there’s no porch and it fronts onto a pavement, so it would be stolen or soaked in rain. I don’t have the money to constantly phone or text people chasing them up for something I’m trying to pass on rather than just chuck away! I’m going to look at local small charity groups in future who might actually feel pleased to have useful items they don’t have to pay for.

Surprised to see so many bad reviews. I have used free cycle in oxford to give away good appliances still working, curtains, items of furniture, Crockery/ kitchenware. Perhaps I’ve been lucky - I’m not giving away utter crap and I’m delighted it all goes to a good home. I’ve Even met some of the people I’ve freecycled too. I’ve had moments of realising that there are some on this site that I’d rather didn’t take advantage of this but by and large I’ve been thoroughly satisfied and promoted this site widely with many of my friends. It’s a great concept and I fully support it.

Time wasters paradise. No way of reporting them and excluding them. Having held items for someone who said they wanted them, they changed their minds, I’m out of time, items will be broken up and sent to landfill. Great idea but flawed by relying on people being genuine, which most are, but the few spoil it, and being an unregulated platform it attracts time wasters.